Is Trados studio 2017 SR1 working good for you?
Thread poster: Bruno Depascale

Bruno Depascale  Identity Verified
Italy
Local time: 11:26
Member (2009)
English to Italian
+ ...
Oct 27

Hi everybody,
after I installed the SR1 release, I have had a huge amount of problems with trados, and I had to submit different support tickets to SDL.
However, after every SDL intervention on my PC, new problems appeared that make it really frustrating for me to use this software.
You can see some of them here: https://community.sdl.com/product-groups/translationproductivity/f/90/p/14493/52168#52168

My question is: am I the only one who is experiencing such troubles?
Is there a translator out there who can work with Trados 2017 SR1 without any problems?!?!?


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Enrico C - ECLC  Identity Verified
Taiwan
Local time: 18:26
Member (2011)
English to Italian
+ ...
Lots of issues Oct 29

I have lots of issues.
- Sluggishness in preparing projects, while working and during QA.
- QA basically doesn't work. Lots of false positives also with terms.
- Term recognition doesn't work very often.
- Lots of error messages
- Countless crashes

I spend more time fixing issues than working and I gave up on opening support tickets. The whole thing is broken. They give you help for one problem, then another issue pops up. It seems like the software is designed to make you fail and make you live in an endless cycle of issues.


[Edited at 2017-10-29 00:56 GMT]


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Bruno Depascale  Identity Verified
Italy
Local time: 11:26
Member (2009)
English to Italian
+ ...
TOPIC STARTER
What about a reimbursement from SDL? Oct 29

Enrico C - ECLC wrote:

I have lots of issues.
- Sluggishness in preparing projects, while working and during QA.
- QA basically doesn't work. Lots of false positives also with terms.
- Term recognition doesn't work very often.
- Lots of error messages
- Countless crashes

I spend more time fixing issues than working and I gave up on opening support tickets. The whole thing is broken. They give you help for one problem, then another issue pops up. It seems like the software is designed to make you fail and make you live in an endless cycle of issues.


[Edited at 2017-10-29 00:56 GMT]


Thank you Enrico,
so it appears that I am not the only one.
I have removed and reinstalled the software a dozen times already.
So I was thinking, if this software causes us so much trouble, instead of helping us with our work, why not ask SDL for a reimbursement?
I mean, until now I have lost many hours to try to fix the problems, plus the deadlines missed for Trados bugs..


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