Problem with activation for laptop
Thread poster: Roberta F.

Roberta F.  Identity Verified
Local time: 09:26
French to Italian
+ ...
Jan 16, 2018

Hi,
I am using SDL Trados Studio 2014 Freelance Plus. I can't run the program on my laptop as I am asked to insert my activation key again. I don't know why this happens as I never desactivated the license. However when I try to input the activation key an error appears saying that activation is still registered by SDL for another computer. What can I do?

Thank you very much!


 

Mirja Maletzki  Identity Verified
Germany
Local time: 17:26
Korean to German
+ ...
Contact support Jan 16, 2018

I had the same problem with Trados 2015 the other day and I contacted support and they reset it manually (because offline deactivation didn't work for me, no idea why). It was quick and easy.

 

Roberta F.  Identity Verified
Local time: 09:26
French to Italian
+ ...
TOPIC STARTER
OK Jan 16, 2018

I'll try. Thank you!

 


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