How can I open a return package?
Thread poster: Lida Garcia

Lida Garcia  Identity Verified
Peru
Local time: 02:20
English to Spanish
+ ...
Apr 6

Hi colleagues,

I received a package from a client. I worked on the project, and sent him the return package. He (a translation agency) sent me three comments and I need to make two changes on my translation but I can't open the return package to implement the changes.
What can I do?

Thanks in advance for your help.

Regards,

Lida


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Roy Oestensen  Identity Verified
Norway
Local time: 09:20
Member (2010)
English to Norwegian (Bokmal)
+ ...
You open the original project you worked on and create a new return package Apr 6

No reason to try opening the return package you sent to the client in the first place.

Roy


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Gianni Pastore  Identity Verified
Italy
Local time: 09:20
Member (2007)
English to Italian
Can't you work on the file as usual... Apr 6

...and then create a new return package? I am not sure you can open a return package

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wotswot  Identity Verified
France
Local time: 09:20
Member (2011)
French to English
Only the Agency can open the return package Apr 6

Just make the changes in your PROJECT then create a new RETURN PACKAGE (Studio automatically adds "_1" to the file name).
For your information, package files (.sdlppx) and return package files (.sdlrpx) are simply renamed zip fles.
You can copy them, change the copy's file extension to .zip (ignore the Windows warning) then unzip them.
If you want, you can open the bilingual (.sdlxliff) file with Studio.
But I recommend making your changes in your Project as explained above.


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Giuliana Buscaglione  Identity Verified
Austria
Local time: 09:20
Member (2001)
German to Italian
+ ...
you can open it if you have the very same sdlppx Apr 6

Hi,
having the original project, you simply need to import the return package. If you have removed the original package (sdlppx) and deleted it also from the project folder, then import it anew and immediately after that import the return package.

I do it all the time when I do the QA.

Giuliana

[Edited at 2018-04-06 17:46 GMT]


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Samuel Murray  Identity Verified
Netherlands
Local time: 09:20
Member (2006)
English to Afrikaans
+ ...
Reopen project and recreate return package Apr 6

Gianni Pastore wrote:
...and then create a new return package? I am not sure you can open a return package


1. Yes, I do this often when clients ask me to make further edits to a project after I've delivered the return package. Simply open Trados, hope that the project is still in the list, open the project, make your edits, and then create a new return package again. DO NOT try to import the original forward package because it will overwrite all your edits.
2. Yes, I also thought/think that only someone with a more expensive version of Trados can open return packages.

Giuliana Buscaglione wrote:
Having the original project, you simply need to import the return package. ... I do it all the time when I do the QA.


At first I did not understand what you mean, but now I do: yes, if you are the original creator of the forward package, then you can import the return package. But if you received the forward package from an agency, then you can't import a return package, and you should not import the same forward package a second time unless you want to lose all your edits.


[Edited at 2018-04-06 18:06 GMT]


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Lida Garcia  Identity Verified
Peru
Local time: 02:20
English to Spanish
+ ...
TOPIC STARTER
Thanks everybody! Apr 6

Problem solved. You were really helpful. Have a great weekend

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Gianni Pastore  Identity Verified
Italy
Local time: 09:20
Member (2007)
English to Italian
The project... Apr 7

Samuel Murray wrote:


hope that the project is still in the list


...remains on the list as long as you don't move the folder in which Trados unpacked the original sdlppx file, regardless of whether you created the return package or not, cheers!


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