Trados 6.5, Word 2003 and Bookmark-Handler
Thread poster: Judy Rojas

Judy Rojas  Identity Verified
Chile
Local time: 13:40
Spanish to English
+ ...
May 20, 2005

Hi everyone:
I'm having the following problem when trying to execute the Bookmark-Handler in Word 2003.

Word crashes about halfway and I get a notification that an unexpected error occurred. Then Word asks if I want to sent the error report to Microsoft. I have pressed the OK to send button, but so far no answer from Microsoft.

When I uninstall Office 2003 and install Office 2000, the Bookmark-Handler works perfectly.

Any ideas?

Regards,
Ricardo


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Sylvain Leray  Identity Verified
Local time: 17:40
Member (2003)
German to French
No answer May 20, 2005

Ricardo Martinez de la Torre wrote:

Hi everyone:
I'm having the following problem when trying to execute the Bookmark-Handler in Word 2003.

Word crashes about halfway and I get a notification that an unexpected error occurred. Then Word asks if I want to sent the error report to Microsoft. I have pressed the OK to send button, but so far no answer from Microsoft.

When I uninstall Office 2003 and install Office 2000, the Bookmark-Handler works perfectly.

Any ideas?

Regards,
Ricardo


Hi Ricardo,

I'm afraid I can not help you further, but I just wanted to say that you don't have to expect an answer from Microsoft! This Report System is in place for MS to be informed of the errors that occur in their programs, but no personal informations are collected. It's only to further improve their service and software. By the way, you can deactivate this service which is quite annoying.
As for youe error, I don't think it comes from Trados, but from Word.

Regards,
Sylvain


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Trados 6.5, Word 2003 and Bookmark-Handler

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