no files visible in Files View when opening package containing a subfolder
Thread poster: Nathalie Coutelle

Nathalie Coutelle  Identity Verified
Local time: 08:38
English to French
+ ...
Jun 19

Hello everybody!

I was sent a project package by a client containing a files for translation, and I tried to open it the usual way (File > Open > Package). The "Review package contents" window opened and, on the bottom left panel, under the task "Review" I could see 1 subfolder, but no files were listed on the bottom right panel. When I selected the subfolder, I could see each of the files contained in the relevant folder, but not both at the same time. To solve this, I clicked on the "Include subfolders" button and then the files was visible. I clicked on "Finish" and Studio prompted me to select a folder to save the Project. I selected an empty folder and clicked OK. The "Importing package window" showed that the import was correct. I clicked on "Close" and the project was listed in the Projects view. However, when I clicked on the Project name, no file appeared in the Files view. Then I checked the Projects view again and the Project details at the botton showed that there were 1 translatable file. So the file is there, but I can't access it from Studio.

Any idea how to solve this?


Hazel Underwood  Identity Verified
United Kingdom
Local time: 07:38
Member (2005)
German to English
+ ...
Include subfolders Jun 20

Have you clicked on Include subfolders again on the left in the Files view (or clicked on the folder under Project folders in the Files view)?


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no files visible in Files View when opening package containing a subfolder

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