Unavailable fonts in Trados with PowerPoint: single-byte font?
Thread poster: Mariflor Salas

Mariflor Salas  Identity Verified
Local time: 15:29
English to Spanish
May 23, 2005

Hi all,

Hope you are all great. I'm trying to translate a PowerPoint presentation with Trados, which I usually do with no problems. Today I got the message "unavailable font," for which I tried to replace the offending font (Arial Unicode MS). When I try to replace it with something else (Times New Roman, Tahoma, Arial, whatever), I get this message:

"You selected a single-byte font to replace a double-byte font".

I'm clicking all the fonts available in my message and get the same answer every time.


1) Does someone know what to do in this case? Which other font can I use to replace Arial Unicode MS?
2) How can I find where this font is inside the presentation?

I have Windows XP, Trados 5.5, PowerPoint 2000

Thanks so much.



Jerzy Czopik  Identity Verified
Local time: 21:29
Member (2003)
Polish to German
+ ...
Why do you not have Arial Unicode MS? May 23, 2005

This is standard with Windows XP AFAIR.
At least we have it with all our systems (2 running german XP Pro, one german XP Home and one polish XP Pro).

Possibly this is not the font you should replace...

OTOH this would be a very strong reason to upgrade to newer version of Trados, as then you could use TAG Editor insteda and work on that with no problems at all.



Mariflor Salas  Identity Verified
Local time: 15:29
English to Spanish
You are right, Jerzy: I do have this font May 23, 2005

I checked after I read your reply (thanks so much for that), and yes, I do have it.

And now I'm more confused as to why I'm getting this message of "unavailable font" with the question mark ONLY pointing to Arial Unicode (????). I have no idea...


Local time: 21:29
Member (2007)
German to English
+ ...
Install a CE langauage May 24, 2005


try to install a CE language or an east asian language (via keyboard settings). Windows will then install a larger version of the Arial font.



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Unavailable fonts in Trados with PowerPoint: single-byte font?

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