Instability in Trados Studio 2015
Thread poster: Anna Fitzgerald

Anna Fitzgerald  Identity Verified
France
Local time: 15:15
French to English
Jul 27

Hello,

I use SDL Trados Studio Freelance 2015 (SR 3 12.3.5281.10). For the past two weeks I've been having what I think might be called stability issues:

- Ctrl+Alt+Enter doesn't work consistently.
- The cursor jumps around.
- The software switches to the last application I was in.
- At one point, a series of q's were entered in my segment.
- While I'm proofing the translation and thus typing less, the cursor flashes constantly.
- Groups of words are highlighted with one click.

The software is up to date. Restarting Trados and restarting the computer don't seem to help. I've done a scan for viruses which didn't turn anything up.

I realize this may be a general problem. I did work a little in Word today and didn't have any problems, so for now I'm assuming this is a Trados problem.

Any help appreciated.

Thanks in advance, Anna


 

Frank Zou  Identity Verified
China
Local time: 21:15
Member (2016)
Chinese to English
+ ...
key board Jul 27

I wonder if it was something stuck in your keyboard that causes all those problems. Do you have similar issues working in other applications?

 

Anna Fitzgerald  Identity Verified
France
Local time: 15:15
French to English
TOPIC STARTER
Thanks. Jul 28

I can see how that would be a possibility. But I haven't had the problems elsewhere. That said, during the past few days, as the problems got worse, I've only been in Word, my browser Edge, and a terminology application. It might be worthwhile to spend more time in these apps to see if the problems happen there as well.


Thanks again.


 

Epameinondas Soufleros  Identity Verified
Greece
Local time: 16:15
Member (2008)
English to Greek
+ ...
Trados 2015 v Trados 15 Jul 28

Just a note: Trados 15 is the brand-new Trados 2019. So, please write "Trados 2015" in the title to avoid confusion.

Anna Fitzgerald
 

Anna Fitzgerald  Identity Verified
France
Local time: 15:15
French to English
TOPIC STARTER
Changed title Jul 31

Thanks! Done.

 

Anna Fitzgerald  Identity Verified
France
Local time: 15:15
French to English
TOPIC STARTER
Problem solved Jul 31

Just in case this might be useful for someone else, I connected an external keyboard and the problems have disappeared. I had to have a keyboard replaced once in the past due a problem with the ventilation damaging the keyboard. In any case, I'm glad to have resolved the issue.

 


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Instability in Trados Studio 2015

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