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Trados Studio 2019 - lost activation and can't reactivate it
Thread poster: Marjolein Tamis (X)
Marjolein Tamis (X)
Marjolein Tamis (X)  Identity Verified
Netherlands
Local time: 17:03
English to Dutch
Nov 29, 2018

Hi everyone,

I wonder if I'm the only one with this issue. I opened Trados Studio 2019 today and it says it's not activated. So I thought I should go to my account on the website and get the license key. Well, I can't enter my account. Every time I log in, from anywhere on the site, it redirects me to a page where it says from which account I last logged in. No other options. Other browsers don't work for me either. And I know the password is correct...

Does anyone else... See more
Hi everyone,

I wonder if I'm the only one with this issue. I opened Trados Studio 2019 today and it says it's not activated. So I thought I should go to my account on the website and get the license key. Well, I can't enter my account. Every time I log in, from anywhere on the site, it redirects me to a page where it says from which account I last logged in. No other options. Other browsers don't work for me either. And I know the password is correct...

Does anyone else have this issue today? Is this something I can fix or a problem with SDL?

EDIT: After an hour of trying, I can finally enter my account now. It was likely an error on SDL's side.
Thanks anyway! (And that'll teach me to save my keys offline)

[Edited at 2018-11-29 11:17 GMT] ▲ Collapse
 


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Trados Studio 2019 - lost activation and can't reactivate it







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