How to prevent Studio 2019 from trying to open Outlook when creating a return package?
Thread poster: Hybinette

Hybinette
Local time: 21:15
German to Swedish
+ ...
Jan 9, 2019

I've been having the issue for a while now (I don't know exactly when it started, but it's become more of a problem now that I work for an agency that requests return packages rather than just the sdlxliffs) that Studio 2019 tries to open Outlook whenever I'm creating a return package, and it is slowly driving me mad. I do not use Outlook, but I am not able to uninstall it since it has become an integral part of Office 365.

How do I stop Studio from opening Outlook? My Studio versio
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I've been having the issue for a while now (I don't know exactly when it started, but it's become more of a problem now that I work for an agency that requests return packages rather than just the sdlxliffs) that Studio 2019 tries to open Outlook whenever I'm creating a return package, and it is slowly driving me mad. I do not use Outlook, but I am not able to uninstall it since it has become an integral part of Office 365.

How do I stop Studio from opening Outlook? My Studio version is 2019 SR1 15.1.0.44109, and I'm using Windows 10 and Office 365 with all the current updates.
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Jaime Oriard  Identity Verified
Mexico
Local time: 14:15
Member (2005)
English to Spanish
+ ...
Change the default... Jan 9, 2019

email program in Window's settings to the one you use.

Good luck!


 

Stepan Konev  Identity Verified
Russian Federation
Local time: 23:15
English to Russian
For AHK users Jan 9, 2019

Here is another workaround, a script by Nora Diaz:
https://community.sdl.com/product-groups/translationproductivity/f/400/t/20418


Nora Diaz
 

Nora Diaz  Identity Verified
Mexico
Local time: 13:15
Member (2002)
English to Spanish
+ ...
A more detailed explanation of the script Jan 9, 2019

Thanks for sharing the script, Stepan! For anyone looking for a more detailed explanation, please see this article:

https://noradiaz.blogspot.com/2018/11/closing-outlook-window-when-creating.html


 

Hybinette
Local time: 21:15
German to Swedish
+ ...
TOPIC STARTER
I fixed it Jan 9, 2019

Thank you for your replies! I managed to fix it by starting the account configuration process in Outlook, and after that I no longer get prompted to open Outlook.

 


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How to prevent Studio 2019 from trying to open Outlook when creating a return package?

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