Gabriele Demuth wrote:
I have reset my computer and forgot to deactivate Trados 2019. When reinstalling the software I now seem to be useing the trial version, but cannot deactivate or reactivate my own licence.
I tried deactivating offline and returning it - none of it will work?
A couple of years ago, I installed a new Window on my computer and forgot to deactivate my SDL Trados license. Then, I contacted the SDL Help Desk, which deactivated my license online within 48 hours. Try to contact them and I know it may take time but your issue will be resolved.