Where do I download Trados 7 from?
Thread poster: Marc Adler
Marc Adler
Japanese to English
Jun 22, 2005

I prepurchased Trados 7 together with the Trados 6.5 softkey update last month, but there is no mention of Trados 7 in my account (at https://trados.subscribenet.com/).

All it shows in my download page is:

TRADOS 6.5 Freelance incl. TRADOS 7

and the softkey file, both of which I downloaded and installed.

Where do I go to get the Trados 7 file(s) to download? Clicking on "Buy" takes me (obviously) to the purchase screen, and I've already bought it.

Thanks in advance,
Marc


Direct link Reply with quote
 

Sylvain Leray  Identity Verified
Local time: 20:48
Member (2003)
German to French
Same here Jun 22, 2005

It seems that the links for downloading are not activated yet, although I "pre-ordered" version 7 too...
Hope it comes quickly.


Direct link Reply with quote
 

Hynek Palatin  Identity Verified
Czech Republic
Local time: 20:48
English to Czech
+ ...
Same here Jun 22, 2005

I already asked Trados.

Direct link Reply with quote
 

Ralf Lemster  Identity Verified
Germany
Local time: 20:48
English to German
+ ...
Escalated the issue to Trados Jun 22, 2005

Hi all,
I escalated the issue to senior Trados marketing staff, and will keep you posted as soon as I get a response.

Best regards,
Ralf


Direct link Reply with quote
 

Philippe Etienne  Identity Verified
Spain
Local time: 20:48
Member
English to French
"When it ships..." Jun 22, 2005

It shipped, and I am in the same position as you...
Philippe


Direct link Reply with quote
 

Burrell  Identity Verified
United Kingdom
Local time: 19:48
Member (2004)
English to Latvian
+ ...
I got my links yesterday Jun 22, 2005

Maybe it has something to do with me sending an email to Mike Kidd (who seems to be very active in translatior forums lately) and complaining about the issue.

Direct link Reply with quote
 

Philippe Etienne  Identity Verified
Spain
Local time: 20:48
Member
English to French
Congratulations Burrell ! Jun 22, 2005

I sent the following message yesterday to a faceless address (trados@subscribenet.com), asking while I was at it about a further decrease in price. I feel ripped off having bought the upgrade a week too early...

"
Dear Trados Team,

First of all, I am a bit annoyed to see that while benefiting a week ago from 15% off to upgrade from v5.5, I paid 216.75 euros, whereas the current price is now 191.25 euros with this same early-bird offer!!!
I would appreciate if you could explain the rationale behind this extra 11% decrease in price, and why I had to pay a premium for being a too-early-bird.

Secondly, I was informed by way of a newsletter signed Mike Kidd today that Trados 7 Freelance is now released. My question is: when shall I be able to download the upgrade, and where from?
As you know, the licence for this version 7 is included in the upgrade price "when it ships".

Looking forward to hearing from you on both matters,
Philippe Etienne
"
The thing is I am planning a major maintenance and upgrade activity tomorrow, and it would be just right to have the upgrade at that point. I keep my fingers crossed...
Philippe


Direct link Reply with quote
 
xxxIanW
Local time: 20:48
German to English
+ ...
I got my links yesterday too Jun 22, 2005

I got my links yesterday too, but haven't been able to install it because of an error message (http://www.proz.com/topic/33628). Still, you can't have everything, can you ... ?

Direct link Reply with quote
 

Ralf Lemster  Identity Verified
Germany
Local time: 20:48
English to German
+ ...
Trados are working on it Jun 22, 2005

Hi all,
Trados staff are working on it, so the links should be available very soon.

Best regards,
Ralf


Direct link Reply with quote
 

Philippe Etienne  Identity Verified
Spain
Local time: 20:48
Member
English to French
To keep the ball rolling Jun 22, 2005

To add to Ralf's statement (thank you for yours efforts) about the availability of the links, I received a reply to my previous mail to Trados:
1) The price I saw when I visited Trados Shop was wrong and was immediately corrected. So I was not had and just happened to be there at the wrong time...
2) I will be notified on the TRADOS 7 download in the next few days by their licensing team.

In my opinion, Trados could have waited a bit before announcing the release of V7 until they were ready to dispatch it to those who pre-ordered (and paid in advance to get the upgrade asap). A few days delay is a way too much for my working environment where the base unit is the hour or less.
sort of putting-the-cart-before-the-horse attitude...
Anyway, I suppose I cannot do much about it.
Philippe


Direct link Reply with quote
 
Marc Adler
Japanese to English
TOPIC STARTER
Thanks Jun 22, 2005

Thanks for the information. I thought I might have been missing something. I'll keep waiting, then.

Marc


Direct link Reply with quote
 

Burrell  Identity Verified
United Kingdom
Local time: 19:48
Member (2004)
English to Latvian
+ ...
A little bit more info Jun 23, 2005

This is what I received today from Mike Kidd

"Sorry for the confusion. We released TRADOS 7 to manufacturing, but
the
actual download will not be ready for the public just yet. I have just
learned we are looking at first week of July. Sorry for the
inconvenience.

Thank you again for your order and we appreciate your business and
patience.

Best,

Mike"

Strangely enough I already have Trados 7, I must have a really powerfull guardian angel (and he is probably working for Trados-SDLX).

[Edited at 2005-06-23 10:20]


Direct link Reply with quote
 


To report site rules violations or get help, contact a site moderator:


You can also contact site staff by submitting a support request »

Where do I download Trados 7 from?

Advanced search







Déjà Vu X3
Try it, Love it

Find out why Déjà Vu is today the most flexible, customizable and user-friendly tool on the market. See the brand new features in action: *Completely redesigned user interface *Live Preview *Inline spell checking *Inline

More info »
Anycount & Translation Office 3000
Translation Office 3000

Translation Office 3000 is an advanced accounting tool for freelance translators and small agencies. TO3000 easily and seamlessly integrates with the business life of professional freelance translators.

More info »



Forums
  • All of ProZ.com
  • Term search
  • Jobs
  • Forums
  • Multiple search