error message upon opening segment
Thread poster: Saskia Steur
Saskia Steur  Identity Verified
Local time: 05:07
English to Dutch
+ ...
Jun 27, 2005

Can anyone please help?

I use Trados Workbench 6.5.5.438 build 439

When opening a segment in Word, I get a highlighted (red) error message in the bottom left window which reads:

(-2147417851): (-2147417851): (null)

What does this mean and how do I resolve this?

Any help greatly appreciated,
Saskia


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Ralf Lemster  Identity Verified
Germany
Local time: 05:07
English to German
+ ...
Term recognition? Jun 27, 2005

Hi Saskia,
I use Trados Workbench 6.5.5.438 build 439

When opening a segment in Word, I get a highlighted (red) error message in the bottom left window which reads:

(-2147417851): (-2147417851): (null)

I've seen this error message when using build 439 with an outdated version of MultiTerm. Are you using term recognition? If yes, which MTiX build is installed on your system?

Best, Ralf


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Saskia Steur  Identity Verified
Local time: 05:07
English to Dutch
+ ...
TOPIC STARTER
MultiTerm version Jun 27, 2005

Hi Ralf,

Thanks for your reply.

I am indeed using term recognition. I have MTiX 6.2.0.287 build 287

This version I have recently downloaded and installed when I installed Trados 6.5 in the TGB offer for Trados 7.0

Is this a problem, that you know?

Best regards,
Saskia


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Ralf Lemster  Identity Verified
Germany
Local time: 05:07
English to German
+ ...
Not with MTiX build 287 Jun 27, 2005

Sorry Saskia,
I would have been able to pinpoint the problem had you used an older version of MTiX.

Things to try:
- (Re-)Register Trados applications.
- Reorganise your TM (what is the TM's database version, BTW?).
- Export the TM, create a new TM (don't use the Copy... command for this purpose), and reimport the exported TUs.

Best regards,
Ralf


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