Trados Studio 2019 won't let me log in after update
Thread poster: euge bellini

euge bellini  Identity Verified
Uruguay
Local time: 12:01
Member (2009)
English to Spanish
+ ...
Jul 6

Hi there,

I am having trouble logging in to Trados after the last update, which, by the way, has caused several issues.
My first attempt was uninstalling and re-installing. Did not work. I contacted support through a form in their site, and after several emails with suggestions, I haven's heard back. They say they can't help if I run Studio in Parallels, which doesn't seem to be the issue because I have been doing so for the last nine years. Nothing has changed in that area. T
... See more
Hi there,

I am having trouble logging in to Trados after the last update, which, by the way, has caused several issues.
My first attempt was uninstalling and re-installing. Did not work. I contacted support through a form in their site, and after several emails with suggestions, I haven's heard back. They say they can't help if I run Studio in Parallels, which doesn't seem to be the issue because I have been doing so for the last nine years. Nothing has changed in that area. This SR2 update is giving a headache. I can't also see the UI properly, I have this tiny little icons and can't fix the display through any Windows settings. But that happened some months ago.

Has anyone experience something similar? It's really frustrating.

Thanks in advance for your help,
Eugenia
Collapse


 

euge bellini  Identity Verified
Uruguay
Local time: 12:01
Member (2009)
English to Spanish
+ ...
TOPIC STARTER
Update Jul 9

I wanted to post an update. SDL support finally helped and it turns out it was an issue with Windows updates.

Thanks all!


 


To report site rules violations or get help, contact a site moderator:


You can also contact site staff by submitting a support request »

Trados Studio 2019 won't let me log in after update

Advanced search







CafeTran Espresso
You've never met a CAT tool this clever!

Translate faster & easier, using a sophisticated CAT tool built by a translator / developer. Accept jobs from clients who use SDL Trados, MemoQ, Wordfast & major CAT tools. Download and start using CafeTran Espresso -- for free

More info »
SDL Trados Business Manager Lite
Create customer quotes and invoices from within SDL Trados Studio

SDL Trados Business Manager Lite helps to simplify and speed up some of the daily tasks, such as invoicing and reporting, associated with running your freelance translation business.

More info »



Forums
  • All of ProZ.com
  • Term search
  • Jobs
  • Forums
  • Multiple search