TRADOS clean-up problem
Thread poster: nettranslatorde

nettranslatorde
Russian to German
+ ...
Jan 9, 2006

Hello,

Can anyone tell me how to deal with this problem? While trying to clean up a huge file (Word.doc), Trados Freenlance 7.0 sends the error message: 352575064 Can'tprocess RTF format.
What can I do now?

Thank you in advance,
Kerstin


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Ralf Lemster  Identity Verified
Germany
Local time: 15:25
English to German
+ ...
Moving the thread... Jan 9, 2006

...to Trados Support.

Can't check right now (I'm on the road), but invalid RTF format was discussed a number of times before. Why don't you try the forum search?

Best regards,
Ralf


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Maria Asis  Identity Verified
Spain
Local time: 15:25
Member (2002)
English to Spanish
+ ...
Use Clean macro from Trados Jan 9, 2006

Hi Kerstin,

This doesn't solve the problem you mention, but if you are in a hurry and need to clean the document this may help.

If you are sure that you have updated all segments in the TM,
you can go to Tools>Macros>choose tw4winClean.Main from the list.
This will clean up all the Word document (Hopefully!), but won't update the TM.

Luck!

María José


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nettranslatorde
Russian to German
+ ...
TOPIC STARTER
Problem solved Jan 9, 2006

Many thanks Maria and Ralf,

I had just found this option when I searched the archives. It worked OK, and I was able to deliver a clean file to the clienticon_smile.gif

Also: I had sent a support request to Trados and received their reply with the same suggestion after only 15 minutes! Great to know if one needs help urgently.

Have a nice day,
Kerstin


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William Pairman  Identity Verified
Spain
Local time: 15:25
Member (2005)
Spanish to English
Longer term Jun 13, 2006

I'm having the same problem and the macro solution worked for me too - did you ever find a "longer term" solution, ie one that updates the TM (although presumably all the segments are saved anyway)?

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Ana Candida Carneiro
United States
Local time: 09:25
Italian to Portuguese
+ ...
THANKS Jul 22, 2009

Thanks Maria, I was going crazy because of that!icon_smile.gif))

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Silvina Jover-Cirillo
United States
Local time: 09:25
English to Spanish
+ ...
Thank you Jan 26, 2010

This post saved my project!

But, is this a permanent damage in Trados or is just a problem with that particular file?


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nettranslatorde
Russian to German
+ ...
TOPIC STARTER
Well, it happens from time to time, that I come across files which doesn't clean up in Trados, but Jan 26, 2010

the Macro always works.

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nettranslatorde
Russian to German
+ ...
TOPIC STARTER
@ William, Jan 26, 2010

William Pairman wrote:

I'm having the same problem and the macro solution worked for me too - did you ever find a "longer term" solution, ie one that updates the TM (although presumably all the segments are saved anyway)?


My experience: If you have translated the files in Trados with a TM open, then the segments are already saved. No need to update the TM once again.


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