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Hi, if the Trados-Flagman has disappeared you need to substitute the Normal.dot file in the directory "Word-Startup" in your personal directory. As I don't know the English path description (maybe someone can add that), here's the German version:
C:/Dokumente und Einstellungen/your user's name/Anwendungsdaten/Microsoft/Word/Startup
You will find the original file "normal.dot" in the directory:
C:/Dokumente und Einstellungen/you user's name/Anwendungsdaten/Microsoft/Vorlagen
Vorlagen ist Templates (at least this I know)
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