I have just finished a word file and tried to clean it and this is where the problem starts. Workbench says "Can't process rtf file". Thje funny thing is it is not an rtf file, it is doc. The problem occured somewhere in the middle of the document. I saved the doc as rtf and then resaved as doc and the reult was slightly better - it got stuck only at the end. However the result is still the same - the file is not cleaned.
Obviously I am running out of time as the file has to be delivered asap (as usual). I really really would appreciate help!
I use Windows XP, SDL Trados 2007, Word 2003
If the tags are messed up (which probably is the reason why), open this in TagEditor instead, and "Translate to fuzzy" against your existing TM, as suggested above. It only takes a minute!
TE is usually more stringent in handling the tags, so less things can go wrong.
Regarding your error message: Trados temporarily converts any .doc to RTF during cleanup, so this is expected behavior, nothing wrong there...
[Edited at 2008-01-11 15:21]