Unable to create termbase in Multiterm
Thread poster: bluecat_red

Local time: 05:53
Japanese to English
+ ...
Jan 18, 2008

Hi all,

I've been failing to create a termbase in multiterm iX and really have no clue...

The original document was made in Excel 2007, converted to xls, then to xdt/xml in multiterm convert.
An error occurs all the time after 'creating a new termbase' process in multiterm which simply shows
'Multiterm is unable to create the termbase.'

The excel file I use meets all the requirement (i.e. heading on the first line, no empty cells etc) and
I believe it's converted successfully referring to a demonstration video by a ProZ member.

Thought it might be something to do with license or security, but I use TRADOS Freelance 2007
so I must be the administrator and my license has been properly activated.

I also read that I need to make sure that Read-only attribute is not checked in MTMaster.mdb file
which then should be moved to Documents and Settings\All Users. This doesn't apply because
Vista doesn't have 'Documents and Settings', in fact, I can't find MTMaster.mdb file on my PC.
(Is it only for TRADOS Professional?)

Or is this a matter of compatibility between Vista, TRADOS 07, and Excel 07
although it says supported?

I've really got stuck so any comments would help!
Started thinking maybe an idea to reinstall.


Local time: 18:53
Japanese to English
Problem solved Jan 23, 2008

I have encountered the same problem and solved it.
A member of a Yahoo! Japan group asked SDL about this problem and got the following answer:
> 1. Copy the ‘MultiTermMtTemplate.mdb’ file from: C:\Program Files\SDL International\MultiTerm 2007\Templates
> 2. Paste this file into: C:\Documents and Settings\All Users\Application Data\SDL International\MultiTerm\Termbases
> 3. Now try creating a TermBase

However, my operating system is Vista as yours, and there is no "Documents and Settings" folder.
So, I used the "Find" function to locate the folder named "Termbases" and then pasted the file there.
After that, I could create a termbase.

Hope this will help you.

[Edited at 2008-01-23 07:29]

[Edited at 2008-01-24 01:56]


Local time: 05:53
Japanese to English
+ ...
Problem solved Jan 23, 2008

It's been solved finally! Thanks so much for your help. I realy appreciate it : )


Eric Ash
United States
Local time: 02:53
Japanese to English
Thanks for the tip, nobus! Feb 22, 2008

Thanks for the handy information nobus.

I was having the same problem, and when I tried out your suggestion, I wasn't able to find any Application Data file in the All Users file. Some others might be having this problem, so here's what I did:

Windows XP

* Click Start.
* Open My Computer.
* Select the Tools menu and click Folder Options.
* Select the View Tab.
* Under the Hidden files and folders heading select Show hidden files and folders.
* Uncheck the Hide protected operating system files (recommended) option.
* Click Apply.
* Click OK.

After this, the Application Data\SDL International\MultiTerm\Termbases files all showed up fine. Then I was able to follow nobus's instructions and successfully create a termbase.



To report site rules violations or get help, contact a site moderator:

You can also contact site staff by submitting a support request »

Unable to create termbase in Multiterm

Advanced search

PerfectIt consistency checker
Faster Checking, Greater Accuracy

PerfectIt helps deliver error-free documents. It improves consistency, ensures quality and helps to enforce style guides. It’s a powerful tool for pro users, and comes with the assurance of a 30-day money back guarantee.

More info »
SDL MultiTerm 2019
Guarantee a unified, consistent and high-quality translation with terminology software by the industry leaders.

SDL MultiTerm 2019 allows translators to create one central location to store and manage multilingual terminology, and with SDL MultiTerm Extract 2019 you can automatically create term lists from your existing documentation to save time.

More info »

  • All of ProZ.com
  • Term search
  • Jobs
  • Forums
  • Multiple search