Segment won't close
Thread poster: Nathalie Warner

Nathalie Warner  Identity Verified
United Kingdom
Local time: 10:30
Member (2006)
English to French
+ ...
Feb 4, 2008

When using Trados 6.5 with Word XP I often get segments that won't close. I have to fix the document via the Trados option close the document and open again. After that it all seems to work fine but the segment that wouldn't close still appears to be open.

Why does it do this and what can I do to stop submitting translated documents with apparent open segments??

Direct link Reply with quote  Identity Verified
Local time: 12:30
English to Arabic
+ ...
Sulution Feb 5, 2008

Hello Nathalie,

- Please Remove the opened segment manually (make sure you have copied/pasted its content (unformatted text) in a separate file first "file 2, for instance").

Copy source from file 2 and paste it without format (paste special).
- Now open such segment and paste translation.


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Local time: 11:30
French to English
+ ...
Copy & paste Feb 5, 2008

1. Save your file as [filename]_unclean.doc.
2. Select the offending section and delete it, tags included (to be able to do this, select Trados -> Toggle Tag Protection).
3. Open the original document received from the client.
4. Copy and paste the same section from the original document into the unclean file.
5. Click on Open/Get and your translation should appear in green.

This at least avoids sending files with yellow/green tags in them.

As for preventing it from happening in the first place, you'd have to ask SDL!

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Stanislav Pokorny  Identity Verified
Czech Republic
Local time: 11:30
English to Czech
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Close Feb 5, 2008

Try closing without saving.

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Local time: 10:30
English to Dutch
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Can't close segment, can't open new one, stuck! May 12, 2009

I'm trying to translate a questionnaire in Word with Workbench (Trados 2007), but can't close a segment. having read your previous comments, I cut and pasted the target segment into another document, but this won't close it either. The point is, I'm stuck, because it won't open any other segment for as long as this one is open. Also, surely you can't copy and paste most of the document if you've got a highly formatted questionnaire?! It's almost quicker to overkey?
Aletta Stevens

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