Paypal security add-on: has anyone else tried this?
Thread poster: JPW (X)

JPW (X)  Identity Verified
Local time: 01:19
Spanish to English
+ ...
Sep 3, 2009

Good evening all.

Updating my Paypal account the other day, I came across (on their site) an interesting 'add-on' from another company which allows you to download and run an application which works in conjunction with most e-mail programs, i.e. yahoo, hotmail, outlook etc. The only one which wasn't supported was Thunderbird. I am talking about both web-based mail and client programs, except for Thunderbird of course. Also, I don't think there is a Mac version, so Windows only.

Here is the link for anyone interested:

The idea is that the next time you get an e-mail from Paypal, this tool scans and verifies it as authentic by adding a gold lock symbol, so that you know it is not a phishing scam. Good idea, in theory.

In practice, however, I found that it played absolute havoc with my computer: e-mails took forever and a day to load (whereas before they loaded normally). It also slowed down most other applications too, including poor old Media Player. When I was playing songs, they were jumping all over the place like a scratched CD, something I've never experienced on a computer before. The screen kept freezing too, no matter which program I seemed to be using.

As I say, nice idea, shame about the operation of it. I uninstalled it double-quick and then, since I was redirected to one of their 'online feedback' pages, I left a suitably strong worded comment: "Your program is slower than turtle 5h*T and it messed up my computer, thanks a lot iconix!"

So I was wondering if anyone else has tried this, and if so, did it have the same effect on their computer? I use Vista Home Premium BTW, and up until now, it has been an extremely stable piece of equipment, with virtually **everything** running like clockwork, the way we all like it (I guess I just got lucky when I bought it).




United States
Local time: 20:19
English to Portuguese
+ ...
No, I have not, but... Nov 5, 2009

I didn't know about this add-on and I have no experience with it but it is easy to know if any message from any one can be trusted or not. I use Outlook as my mail client. Whenever any message arrives from a supposedly trustful source and in this message there is any link that I am supposed to click, before clicking it I place my mouse over the link and Outlook will show the real link behind it (the link that will be called in case I click it). Looking at the real link it is easy to verify its identity. In case of paypal, if the root of the link is not "", it is fake, period.

You can also look at the header of the message (in Outlook, right-click the message and choose Options). Learn to analyse visually the header of email messages, it is everything there, source IP, reversed domain names, etc. Also, turn off the Preview window, if there is one, so when you click a message line in your inbox, no automatic preview will be shown.


José Henrique Lamensdorf  Identity Verified
Local time: 23:19
English to Portuguese
+ ...
PayPal gives the answer Nov 6, 2009

Paypal has a routine of starting their (legit) messages with:
Dear John Richard McFumble Doe,
... using your registered name there. They usually refrain from giving you any links to click on, but instead tell you to login to your account and give instructions on what you should do there.

Any PayPal message starting with:
Dear Customer, Dear Valued Customer, Gentlemen, anything generic,
or, if your e-mail address is,
Dear Mr(s). Fumbledoe,
it may be deleted pronto as a phony.

Anyway, it's worth forwarding any fake PayPal message to , as they really go after its senders to put them out of action, if they can.


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