True Key?
Thread poster: Jean-Pierre Artigau (X)

Jean-Pierre Artigau (X)
Canada
Local time: 12:28
English to French
+ ...
May 9, 2016

Hello everyone
True Key, another new software has installed itself on my computer without my consent, another event that makes me wonder if humans are still in control of the Web, or vice-versa. My research has revealed that True Key is replacing PasswordBox. Fine, but I never heard about PasswordBox so far and I don't think it was ever installed on my computer (although you can never be sure). I must admit here that I manage my thousands of passwords in a very primitive (simple) way.
So does True Key have any real use for me? Or is it just one of those vicious bottomless traps of our modern times? Should I get rid of it? And how? There is no uninstall option, and analyses by CCleaner and Malwarebytes Anti-Malware don't seem to notice True Key's presence.
And generally what is the general approach you adopt when unrequested software invades your computer?
By the way I am on Windows 7 professional.
Thank you for your answers and suggestions.

Jean-Pierre


 

esperantisto  Identity Verified
Local time: 19:28
Member (2006)
English to Russian
+ ...
General approach May 9, 2016

Jean-Pierre Artigau wrote:

And generally what is the general approach you adopt when unrequested software invades your computer?
By the way I am on Windows 7 professional.


A good general approach: wipe out that micro$oft trash off your hard drive and install a good operating system. It leaves no chance for unrequested software because you (or, well, someone who has the superuser privileges) are the one who controls the system.


 

neilmac  Identity Verified
Spain
Local time: 18:28
Spanish to English
+ ...
Mucky pup May 9, 2016

I googled "what is true key" and it appears to be from Intel, so it may have been bundled in with your OS. However, I can't find it on my W7 PCs. If it won't let you uninstall it, it may be malware or a PUP (possibly unwanted program). This type of thing sometimes installs itself when you're looking at dodgy sites online, for example football matches or movie downloading/streaming sites.

I tried to access this site -> http://removeallthreats.com/help-to-get-rid-of-true-key/ ... but my antivirus software sets off an alert, so I'm not looking into it any further.


 

John Fossey  Identity Verified
Canada
Local time: 10:28
Member (2008)
French to English
Intel May 9, 2016

According to Intel Security, which is where True Key comes from, here are the uninstall instructions. It probably came with your OS.

https://help.truekey.com/hc/en-us/articles/212870718-How-do-I-uninstall-the-True-Key-app-from-my-Windows-device-


 

Jean-Pierre Artigau (X)
Canada
Local time: 12:28
English to French
+ ...
TOPIC STARTER
Thank you all May 9, 2016

Special thanks to John Fossey, I got rid of the thing by following your link. Of course I probably could have found the solution myself with some patience.

Jean-Pierre


 


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