Moving Dragon to a new computer
Thread poster: Nicky

Nicky  Identity Verified
Local time: 07:12
English to Italian
+ ...
May 21, 2011

Hi,
I have Dragon 10 and need to reinstall it in a new computer. Does anybody know how to retrieve all of the old user files that contain all the words I added and the optimization files?
Thanks
Nicky


 

Nicolas Coyer (X)  Identity Verified
Colombia
Local time: 00:12
Spanish to French
+ ...
user profile May 21, 2011

In my DNS 11 install, this is where the user profile is:
C:\Documents and Settings\All Users\Application Data\Nuance\NaturallySpeaking11\Users
I don't think it has changed much since version 10.

Good luck,
Nicolas

Nicky wrote:

Hi,
I have Dragon 10 and need to reinstall it in a new computer. Does anybody know how to retrieve all of the old user files that contain all the words I added and the optimization files?
Thanks
Nicky


 

Nicky  Identity Verified
Local time: 07:12
English to Italian
+ ...
TOPIC STARTER
error code E_FAIL May 21, 2011

Thanks, but when I copied my old user files from my old computer and imported them using Dragon user management. The files are imported but when I try to open the user that I have created I get an error message saying "COM returned an expected error code. Details:E_FAIL".
Do you know what that means?
Thanks
Nicky


 

Tom Fennell
United States
Local time: 00:12
Russian to English
+ ...
You need to use the "backup" user function May 22, 2011

Profile>Manage user Profiles>Advanced> and then either export or backup.

I haven't had much luck (it said my user profile was corrupted), but read the help files on this item and maybe you can figure it out.


 

Nicky  Identity Verified
Local time: 07:12
English to Italian
+ ...
TOPIC STARTER
Moving dragon to a new computer May 22, 2011

Thanks to everybody - I managed to solve the COM E_ FAIL error message simply by installing the latest Dragon service pack - problem solved!

 


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