Dragon 11 no longer working
Thread poster: Claire Cox

Claire Cox
United Kingdom
Local time: 12:03
French to English
+ ...
Feb 3, 2014

Hello,

I wonder if anyone can help? My desktop computer has suffered a catastrophic failure, so I've switched to using my laptop whilst waiting for a new computer to be ordered and delivered. I have been using the laptop, which runs Windows XP, on a regular basis but haven't dictated on it since late 2011, although Dragon 11 was (and still is) installed and used to work fine. Now, however, when I try and activate Dragon, I keep getting a long and complicated error message to do with a missing DLL file. I've no idea what I'm doing wrong. I've tried uninstalling from the control panel, but that fails for the same reason. I've also tried repairing / uninstalling using the disc, but al to no avail. I get the same message which I'll try to reproduce here:
File dd10shrd.dll function "?setElementDisplay @ClsHtmlCrtl@@IAEXPDHH@Z" (error 0) - apologies if that's not quite right - I tried to copy it but it wouldn't let me, so had to write it down manually....

Has anyone any bright ideas as I really could do with dictating this week!

Many thanks,

Claire

[Edited at 2014-02-03 19:53 GMT]


 

Claire Cox
United Kingdom
Local time: 12:03
French to English
+ ...
TOPIC STARTER
Solved! Feb 3, 2014

In the meantime, I have spoken to a colleague who directed me to this site:

http://preferredbypete.com/windows-vista-7/41845-how-fix-dragon-naturallyspeaking-version-11-5-error-cannot-find-import-dll-may-missing-corrupt-wrong-version-file-dll10shrd-dll.html

I followed the instructions towards the end about downloading a new natspeak.exe file and yippee, it seems to have fixed it!

Just thought I'd post in case it helps someone else in the future.


 


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Dragon 11 no longer working

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