Cannot install the TM-Town desktop application
Thread poster: Artem Vakhitov

Artem Vakhitov  Identity Verified
Estonia
English to Russian
+ ...
Feb 21, 2017

I cannot install the TM-Town desktop application. My problems with it are detailed in this apparently misplaced post: http://www.proz.com/topic/311516

Any tips for me?


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Kevin Dias
Local time: 19:35
SITE STAFF
Try 2.1.0 Feb 21, 2017

Hi Artem,

Could you try downloading and installing the latest version (2.1.0) which was released just a few days ago: https://www.tm-town.com/desktop-application. I think it should solve the issue you were experiencing.


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Artem Vakhitov  Identity Verified
Estonia
English to Russian
+ ...
TOPIC STARTER
No avail Feb 23, 2017

Kevin Dias wrote:

Hi Artem,

Could you try downloading and installing the latest version (2.1.0) which was released just a few days ago: https://www.tm-town.com/desktop-application. I think it should solve the issue you were experiencing.


Hi Kevin,

I attempted to install v2.1.0, but the results were the same. I tried launching the installer by double-clicking (also directly as administrator) and from the console. This is Windows 7 x64 on Lenovo T430.

BTW, you may want to allow console debug output from the program for cases like this.


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Kevin Dias
Local time: 19:35
SITE STAFF
Screenshot Feb 23, 2017

Hi Artem,

Could you post a screenshot of where the installation process is stalling for you?

Also, I updated the Shoes download to a newer version. Could you try installing that first.

Best regards,
Kevin


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Artem Vakhitov  Identity Verified
Estonia
English to Russian
+ ...
TOPIC STARTER
Works now Feb 24, 2017

Kevin Dias wrote:

Hi Artem,

Could you post a screenshot of where the installation process is stalling for you?

Also, I updated the Shoes download to a newer version. Could you try installing that first.

Best regards,
Kevin


I installed the new Shoes, and it works now. The installation used to stall at the "Shoes setup" stage. According to the text-based install instructions, it isn't necessary to install Shoes on Windows 7, so I didn't do that. Also they don't mention the fact that to launch the application, you have to double-click the install file itself, which can be (and is) confusing. Consider making this clearer (no, just showing it in the video is not enough).


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