Transit technical support in UK
Thread poster: EJohnston

EJohnston
Local time: 08:48
English
Apr 14, 2008

We are considering purchasing the STAR Transit software, following a
customer request for us to do so.

My one concern is the level of technical support we can expect from
STAR, as they do not have much market penetration in the UK.

I would, therefore, be interested to hear from any other users of the
Transit software (paid versions, rather than Satellite PE, please) who
are based in the UK and have experience of using STAR's technical
support.

Thank you for your help.

Elaine Johnston


 

Frits Ens
Netherlands
Local time: 09:48
Member (2006)
English to Dutch
+ ...
Support in the UK / Netherlands Apr 14, 2008

Hi Elaine,

We have been using Transit for several years now in the Netherlands. Here too, Transit is not very common.
Our experience with the paid support is very good. The knowledge level of the support team is very high and they are willing to help you.

They sometime even manage to repair 'damaged' files.

All in all I do not foresee any difficulties for you in using Transit XV.

Kind regards

Frits van Ens
TransAction technical translations,
The Netherlands


 


To report site rules violations or get help, contact a site moderator:

Moderator(s) of this forum
Maya Gorgoshidze[Call to this topic]

You can also contact site staff by submitting a support request »

Transit technical support in UK

Advanced search






BaccS – Business Accounting Software
Modern desktop project management for freelance translators

BaccS makes it easy for translators to manage their projects, schedule tasks, create invoices, and view highly customizable reports. User-friendly, ProZ.com integration, community-driven development – a few reasons BaccS is trusted by translators!

More info »
Déjà Vu X3
Try it, Love it

Find out why Déjà Vu is today the most flexible, customizable and user-friendly tool on the market. See the brand new features in action: *Completely redesigned user interface *Live Preview *Inline spell checking *Inline

More info »



Forums
  • All of ProZ.com
  • Term search
  • Jobs
  • Forums
  • Multiple search