Transit technical support in UK
Thread poster: EJohnston
EJohnston
Local time: 15:29
English
Apr 14, 2008

We are considering purchasing the STAR Transit software, following a
customer request for us to do so.

My one concern is the level of technical support we can expect from
STAR, as they do not have much market penetration in the UK.

I would, therefore, be interested to hear from any other users of the
Transit software (paid versions, rather than Satellite PE, please) who
are based in the UK and have experience of using STAR's technical
support.

Thank you for your help.

Elaine Johnston


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TransAction
Netherlands
Local time: 16:29
Member (2006)
English to Dutch
+ ...
Support in the UK / Netherlands Apr 14, 2008

Hi Elaine,

We have been using Transit for several years now in the Netherlands. Here too, Transit is not very common.
Our experience with the paid support is very good. The knowledge level of the support team is very high and they are willing to help you.

They sometime even manage to repair 'damaged' files.

All in all I do not foresee any difficulties for you in using Transit XV.

Kind regards

Frits van Ens
TransAction technical translations,
The Netherlands


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