for example, a hotel in Spain could set up a phone number for potential customers in France. The French customers can call the number, and book their hotel room directly – without having to go through a travel agent that speaks their language and deals with the hotel on their behalf. And the staff at the hotel don't need French training; they hear requests on the phone in Spanish, and when they answer in their own language, the customer hears the answer in French!
And what happens when the system makes a mistake, adding or removing a zero or turning a "no" into a "yes" and vice versa, as, for example, Google Translate is known to do? More likely than not, the customer will be upset with the "poor service" the hotel is providing and will tell all their friends and the blogosphere how Hotel ABC in Spain tried to charge them 1,000 euros a night for a 100 euro room.
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Attila Piróth France Local time: 05:47 Member English to Hungarian + ...
Statistical optimization of voice data
Dec 6, 2011
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