Agency work approval
Thread poster: Jessie Nelson

Jessie Nelson  Identity Verified
United States
Local time: 09:15
French to English
Aug 5, 2010

Hello,
I hope I have placed this in the correct forum.
I am going out on a limb a bit, but what the heck, I will take a chance.

I was approached online by an agency to work with them.
Passed the test given, and then received no less than 15 requests for small to medium projects, with very short deadlines. It was in the last 2 weeks of July , if that is pertinent.

I received very little feedback on the work, except for one message from a QM. It was a middling type of message. Not terrible. There were one or two requests for clarification.
For 4 days now, I have received no requests.

Does this mean my work was unsatisfactory to them?
Is it acceptable to ask what happened? I will say all of their work had short deadlines. While I dont mind an occassional quick turn around, its disconcerting to be barraged constantly.

I have worked with other agencies, who have been pleased with my work.
There was a small change from time to time. But I was sent more work from them, so I know they liked what I did.
I appreciate your thoughts.
Regards,
Jessie Nelson RN BSN


 

Paul Merriam  Identity Verified
Local time: 09:15
Member (2008)
Russian to English
+ ...
No problem asking Aug 5, 2010

I don't see a problem with asking, but don't count on getting a response. They may or may not have lots of work in your combination. They may or may not want to tell you that.

Now that you have some idea as to what you can expect from them, you can use that information to assist you in making a decision about what kind of priority you want to give work from them.


 

Susanna Garcia  Identity Verified
Local time: 14:15
Italian to English
+ ...
Why no more contact Aug 5, 2010

[quote]Jessie Nelson wrote:

Hello,
I hope I have placed this in the correct forum.
I am going out on a limb a bit, but what the heck, I will take a chance.

I was approached online by an agency to work with them.
Passed the test given, and then received no less than 15 requests for small to medium projects, with very short deadlines. It was in the last 2 weeks of July , if that is pertinent.

I received very little feedback on the work, except for one message from a QM. It was a middling type of message. Not terrible. There were one or two requests for clarification.
For 4 days now, I have received no requests.

Does this mean my work was unsatisfactory to them?
Is it acceptable to ask what happened? I will say all of their work had short deadlines. While I dont mind an occassional quick turn around, its disconcerting to be barraged constantly.

Jessie, based on the above paragraph, I think I can see the problem.

Susanna


 

Emma Goldsmith  Identity Verified
Spain
Local time: 15:15
Member (2010)
Spanish to English
I wouldn't ask the agency Aug 5, 2010

and if I were you I would quietly remove the 2nd sample translation you have on your profile and also format your CV properly.

The real test when you work for an agency is not the first one you do, it is the ability to produce quality translations time and time again. I think the agency has taken its work elsewhere.icon_frown.gif

Edited for a typo - hope it makes you feel better, Jessie. We all make typos as you may have seenicon_smile.gif

[Edited at 2010-08-05 19:32 GMT]


 

Jessie Nelson  Identity Verified
United States
Local time: 09:15
French to English
TOPIC STARTER
Received my answer Aug 5, 2010

Hello and thank you for your responses.
I just received 2 new assignments, so I am still on their list.

I have, however, taken your words into consideration.

Jessie


 

Soonthon LUPKITARO(Ph.D.)  Identity Verified
Thailand
Local time: 20:15
Member (2004)
English to Thai
+ ...
Customer feedback Aug 6, 2010

On marketing point of view, I recommend asking the customer again. You deserve it since you carefully did what requested by the customer. And you want to develop further job relationship. In case the customer ignores your questions, your potential toward this type of job may not be realized.

The customer who does not take serious of translators is not valuable to contact again, I think.
Best regards,

Soonthon L.


 

Jennifer Forbes  Identity Verified
Local time: 14:15
Member (2006)
French to English
+ ...
Feedback is rare Aug 6, 2010

In my (long) experience, feedback from agencies is fairly rare. No comment from an agency doesn't necessarily mean they didn't like your work. You'll probably hear soon enough if they weren't pleased. The fact that they have now sent you further orders seems to demonstrate that they were happy enough.
Best wishes,
Jenny


 


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