SDL Trados group buy Maintainance agreement
Thread poster: Ina Ropotica

Ina Ropotica  Identity Verified
Spain
Local time: 19:37
Member (2008)
English to Romanian
+ ...
Jan 31, 2015

Hi everyone,

I am about to purchase SDL Trados Studio 2014 (group buy) and I noticed that the discount offered is for the software without any maintenance agreement. Do you recommend adding it or not? I have never installed it on my computer (moreover I am planning to work with a Mac) and I am a bit afraid to get stucked. I would really appreciate any advice.

Thanks!


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Emma Goldsmith  Identity Verified
Spain
Local time: 19:37
Member (2010)
Spanish to English
Free installation support Jan 31, 2015

You are entitled to free licensing and installation support even if you don't have a maintenance agreement. So if you get stuck with the installation, SDL will help you for free.

To learn how to use the program, I recommend watching the SDL YouTube channel on Getting Started:
https://www.youtube.com/playlist?list=PLeCTib6EEYZH0OeJUNsdVXNWDZv3QpYcj

You can also read the PDF guides on the Getting Started tab in the Welcome view.

You can ask specific questions here or on the SDL User Forum, with your SDL account log-in:
https://community.sdl.com/

More ideas on getting help here:
http://multifarious.filkin.com/sdl-sustenance/

In my opinion, the main advantage of buying a support agreement is to get help with complex files, answers to questions that don't get answered here, and, to get free upgrades when new versions are released.


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Ina Ropotica  Identity Verified
Spain
Local time: 19:37
Member (2008)
English to Romanian
+ ...
TOPIC STARTER
Thanks! Jan 31, 2015

Thank you Emma! Your answer was very helpful!

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SDL Trados group buy Maintainance agreement

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