Unable to download and install Office 2007
Thread poster: Patricia Rosas

Patricia Rosas  Identity Verified
United States
Local time: 05:01
Spanish to English
+ ...
Aug 4, 2009

I've really got myself in (another!) mess. I am running a trial version of Office 2007 on my laptop (Vista).

Apparently, I could have bought a license for a special price of $99, but instead I went to the MS web site and bought one for $150. I assumed that I didn't need to download anything, thinking that I could merely license the trial product.

However, when I run the activation wizard, it doesn't work! When I click where the wizard says to click, the place where I should be able to type in the license, Word launches and a blank window opens up. There is no place in the wizard to type the license.

Does anyone know if it is possible to cancel the license that I bought and get my money back?

Alternatively, does anyone know if it is possible to download Office without having to buy it again (it seems there should be since it won't run unless you have a license)?

Thanks,
Patricia


 

Lars Jelking  Identity Verified
Israel
Local time: 15:01
Member (2006)
English to Swedish
+ ...
Open Word Aug 4, 2009

and click on the button top left. Select Word Options in the lower right part of the new window. Click on Resouces and select Activate Microsoft Office. Follow the instructions on the screen, copy the activation code you received when you bought the licence and paste the code in the window where it is required. Finish of by clicking on the button Activate.

I used the trial version 2,5 months before I bought a licence and activated Office 2007 without problem by this method.

Good luck!


 

Patricia Rosas  Identity Verified
United States
Local time: 05:01
Spanish to English
+ ...
TOPIC STARTER
Thank you!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Aug 4, 2009

Lars,

Thank you so much for explaining that! I don't know what I'd do without this forum. I'm going to wait until I finish my work today to do this, just in case something goes wrongicon_wink.gif

Best,
Patricia


 


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