How long does it take to get Wordfast license? (staff: sent us install number)
Thread poster: sylvie malich

sylvie malich
Local time: 22:40
German to English
Aug 13, 2003

(Note to Staff: My question is "How long does it take?" Not "How do I get it?". I have already followed instructions and have not as yet received my license key 3 1/2 hours later)

Anybody know how long it takes to get the license key from ProZ (the group buy) to make my paid for and installed version usable?

"You will receive your license key via email shortly thereafter (after installation and sending the email to indicate that you have done so)" -- isn't any indication of when. In fact I need it now.

Silly me, I thought it was immediate.

[Edited at 2003-08-13 12:58]


Henry Dotterer
Local time: 16:40
We can issue the license as soon as we get the installation number Aug 13, 2003

The email you were sent will have instructed you on installing and retrieving the installation number, which we would need in order to issue the license key.

If you have already sent your install number to us, and did not get a response, please resend it to me (via my profile). Thanks!

(By the way, the support system is the best way to get answers to questions like these... just click "Support" in the upper right.)


sylvie malich
Local time: 22:40
German to English
Thanks, Henry Aug 13, 2003

I just sent you and support an email.


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