Licence installed - Wordfast still in Demo mode
Thread poster: Pavle Perencevic

Pavle Perencevic  Identity Verified
Canada
Local time: 14:59
Member (2002)
Serbian to English
+ ...
Jan 27, 2010

I bought Wordfast Professional in December 2008. Until recently, I never bothered to install the license as I did not use Wordfast much (I prefer to use the classic version), and when I did, the documents were small. (I never exceeded the 500 TM unit mark.)

The other day I installed the .lic file that I got when I purchased Wordfast. I went through all the
steps in License Manager and got the message "The license certificate was successfully installed." But when I restarted Wordfast and opened License Manager again, it said "License file is not installed" and I couldn't enter any number in the "Install number" box.

I downloaded another license from Wordfast's website, uninstalled and reinstalled Wordfast, but Wordfast still loads in demo mode. Apparently, I can't get any help from Wordfast either because my access to something called "hotline" conveniently expired less than a month ago. I would appreciate any help with my problem!


 

Yasmin Moslem  Identity Verified
Egypt
Local time: 00:59
English to Arabic
Install No. incorrect? Jan 27, 2010

Pavle Perencevic wrote:

The other day I installed the .lic file that I got when I purchased Wordfast. I went through all the
steps in License Manager and got the message "The license certificate was successfully installed." But when I restarted Wordfast and opened License Manager again, it said "License file is not installed" and I couldn't enter any number in the "Install number" box.




Dear Pavle,

This means that your .lic file is not properly installed. Please go to "Help" menu > "Licence Management" and see your Install No. Is it same as your .lic file name? If not, so you need to re-license by entering your shown Install No. into our online licensing system.

You can watch this small video, describing WFP licensing steps:
http://www.wordfast.com/wf_pro_license.htm

I hope this helps. Please let me know.

---
Best regards,
Yasmin Moslem

Wordfast Support Team
www.wordfast.com | www.wordfast.net


 

Pavle Perencevic  Identity Verified
Canada
Local time: 14:59
Member (2002)
Serbian to English
+ ...
TOPIC STARTER
problem solved Jan 28, 2010

Yasmin Moslem wrote:

Dear Pavle,

This means that your .lic file is not properly installed. Please go to "Help" menu > "Licence Management" and see your Install No. Is it same as your .lic file name? If not, so you need to re-license by entering your shown Install No. into our online licensing system.

You can watch this small video, describing WFP licensing steps:
http://www.wordfast.com/wf_pro_license.htm

I hope this helps. Please let me know.

---
Best regards,
Yasmin Moslem

Wordfast Support Team
www.wordfast.com | www.wordfast.net


Hi Yasmin,

Thanks so much for your prompt response! The problem was that I couldn't see any Install No. in the Licence Management window - until I installed all the upgrades, and then it all worked like clockwork. It's in full mode now icon_smile.gif


 


To report site rules violations or get help, contact a site moderator:


You can also contact site staff by submitting a support request »

Licence installed - Wordfast still in Demo mode

Advanced search


Translation news related to Wordfast





memoQ translator pro
Kilgray's memoQ is the world's fastest developing integrated localization & translation environment rendering you more productive and efficient.

With our advanced file filters, unlimited language and advanced file support, memoQ translator pro has been designed for translators and reviewers who work on their own, with other translators or in team-based translation projects.

More info »
Wordfast Pro
Translation Memory Software for Any Platform

Exclusive discount for ProZ.com users! Save over 13% when purchasing Wordfast Pro through ProZ.com. Wordfast is the world's #1 provider of platform-independent Translation Memory software. Consistently ranked the most user-friendly and highest value

More info »



Forums
  • All of ProZ.com
  • Term search
  • Jobs
  • Forums
  • Multiple search