WordFast Pro: After analyzing the file, the translated segments disappear
Thread poster: treiko

United States
Local time: 04:39
English to Japanese
Feb 2, 2010

I am translating the .txml document that was prepped from Word, with WF Pro 2.2.4.

I spent several hours translating, then analyzed the document from 'Translation Memory' menu, saved and closed the document.

When I opened it again, all the translated segments were gone!! It created a file called 'fuzzy.log' in the same directory as the working file and this contains all the segments I translated. But they were all stripped off from .txml file itself. Why is it doing that?

I created a copy of working file and tried the same actions over and over (= insert translation, run analysis, save and close), and it does the same thing every time. It seems to only happen to this project.

Also, when I re-open the file (with segments disappeared) and try 'Translate to Fuzzy' or 'Current segment leverage', NONE of the segments I translated are coming up, though when I do Context search with either a piece of paragraph or even entire paragraph, ALL of them are in the TM and they come up fine under Context Window. So I am having to manually copy them over in the TXML editor again and again.

I am losing a lot of time because of this.
Could someone give me a hand for solution, please? Thank you.

[Edited at 2010-02-02 15:58 GMT]


Anna Haxen  Identity Verified
Local time: 10:39
Member (2005)
English to Danish
+ ...
Same here Feb 2, 2010

I have had a similar experience several times with no apparent pattern and without having analyzed the file.

Sometimes, when I resume work on a partially translated file (i.e. re-open WF Pro and then the file), all the translated segment are gone. And when I retranslate them from the TM, I find that some of the segments have disappeared entirely from the TM and have to be retranslated from (my own, human) memory.

At first, I thought I was doing something wrong to make this happen, but I can't really see what it could be.

Any ideas?


United States
Local time: 04:39
English to Japanese
Re: Same here Feb 3, 2010

hi Anna,
Thank you for your message. Yes, this mysterious disappearance has happened to me few times in the past (where I close the .txml and some segments are gone when I re-opened the file, and that time the segments weren't even registered in the TM.). I've talked to other translators and few had the same experience, too.

Also, previously I was always losing few segments here and there randomly, and never could find any pattern and never could reproduce it. This was the first time I lost the entire segments and could actually reproduce the problem. Hopefully WF support team could help me out on this,,,

If anyone else has the same experience and could share it with us, that'd be great.


Yasmin Moslem  Identity Verified
Local time: 11:39
English to Arabic
need to see that Feb 3, 2010

Dear treiko,

Please send the same issue description (referring to this thread).

Also, please enclose the problematic TXML file, the original source file, the TM file, and the 'fuzzy.log' to be able to investigate the issue.

Thanks in advance!

Best regards,
Yasmin Moslem

Wordfast Support Team
www.wordfast.com | www.wordfast.net


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