Can't open Word file in Wordfast Pro
Thread poster: svenfrade

svenfrade  Identity Verified
Germany
Local time: 04:00
French to German
+ ...
Jun 28, 2010

I have been using Wordfast Pro for quite a while now but I have never encountered the following problem before:

I created a new project and a new TM, but when I tried to open the file to be translated I got this error message: There was a problem while writing txml document.

I have no idea why this is happening and how I can solve this problem. I really need WF for my project since it is rather large with quite a lot of repetitions in several different files. I am not at all happy with this and any help would be very much appreciated.

TIA.


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Dragomir Kovacevic  Identity Verified
Italy
Local time: 04:00
Italian to Serbian
+ ...
me too, but solved it Jun 28, 2010

linkweaver,

you should do a clean install of a latest version, not an upload or install over a previous version. I had this problem for a long time and it kept me away from using WfP.

dragomir

inkweaver wrote:

I have been using Wordfast Pro for quite a while now but I have never encountered the following problem before:

I created a new project and a new TM, but when I tried to open the file to be translated I got this error message: There was a problem while writing txml document.

I have no idea why this is happening and how I can solve this problem. I really need WF for my project since it is rather large with quite a lot of repetitions in several different files. I am not at all happy with this and any help would be very much appreciated.

TIA.


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svenfrade  Identity Verified
Germany
Local time: 04:00
French to German
+ ...
TOPIC STARTER
Thanks, but Jun 29, 2010

that didn't work unfortunately.
I sent the files to WF support, but no reply yet.


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Kristyna Marrero  Identity Verified
United States
Local time: 22:00
Please send me your files Jun 29, 2010

Hi Inkweaver,

I am unable to locate your files in the Wordfast support system. Can you please send them to me directly via email (kmarrero@wordfast.com) and let me know your OS and version of Wordfast Pro?

Sincerely,

Kristyna


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