Error message: unknown or invalid license file
Thread poster: sardiniangir (X)

sardiniangir (X)
Italy
Local time: 05:56
English to Italian
+ ...
Sep 9, 2010

My PC crashed. I bought a Mac and I am trying to re-license my wordfast program. Everything seems to be working fine until the very end, after the final wizard window, when I see the error message and the program is still in demo mode.

My apologies if this issue has been posted somewhere already. I could not find anything relevant to my case.

Please help!
Thank you


 

Yasmin Moslem  Identity Verified
Egypt
Local time: 05:56
English to Arabic
Do not use an old Install No Sep 10, 2010

sardiniangirl wrote:

My PC crashed. I bought a Mac and I am trying to re-license my wordfast program. Everything seems to be working fine until the very end, after the final wizard window, when I see the error message and the program is still in demo mode.



Please go to "Help" menu > "Licence Management" and see your Install No. Is it the same as your .lic file name? If not, so you need to re-license by *copying and pasting* your shown Install No. into Wordfast online licensing system.

You can watch this small video, describing Wordfast Pro licensing steps:
http://www.wordfast.com/wf_pro_license.htm

If the problem persists, please send me a screenshot showing your "Help" menu > "Licence Management".


---
Best regards,
Yasmin Moslem

Wordfast Support Team
www.wordfast.com | www.wordfast.net


 


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