Wordfast Anywhere :Problem downloading translated file
Thread poster: isveco

isveco
Local time: 23:14
Portuguese to English
+ ...
Jan 11, 2011

Hi,
I have recently started working with Wordfast Anywhere to try my first CAT tool and, although this does not happen all the time it has happened twice and I cannot understand why.
I have just finished a translation and when I try to download it, I get a file with the name error.txt which has nothing in it. Can this problem be fixed? Would appreciate some help


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Kristyna Marrero  Identity Verified
United States
Local time: 18:14
Issue Resolved? Jan 13, 2011

Hi Isabel,

Please confirm that this issue has been resolved through the WFA support group. I believe one of the segments in your file was corrupted. If you still need help, please send the file to me directly at kmarrero@wordfast.com

Sincerely,

Kristyna


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isveco
Local time: 23:14
Portuguese to English
+ ...
TOPIC STARTER
Issue resolved! Jan 14, 2011

Thanks Kristyna,

Yes, I was very promptly helped by Remi of the Wordfast Anywhere Support.
We couldn't quite figure out why it happened due to my ignorance, I'm afraid. I didn't really if I had done something to cause the problem. I shall be more careful next time and study instructions better:)
Thanks for your concern
Isabel


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