Wordfast Pro for Mac 2.4.3 - not opening HTML files correctly
Thread poster: Tara Orzolek

Tara Orzolek  Identity Verified
Local time: 03:34
Spanish to English
+ ...
Aug 13, 2011

I have been trying to open an HTML file in Wordfast Pro for Mac 2.4.3 and much of the text is cut off or missing. I have seen this exact problem referenced in the forums before:


But there did not seem to be any viable solution offered.

Is this a bug in the WF software? And, if so, should I just abandon WF altogether for this project?


Yasmin Moslem  Identity Verified
Local time: 09:34
English to Arabic
Solution Aug 13, 2011

Dear Tara,

Actually, the solution is offered in detail in the mentioned thread.

This was an issue in an older version, but installing without removing the configuration files sometimes keeps the issue. So, you have to completely un-install first.

Step 1: Showing hidden files:

1- Open a Terminal (you can search it in Finder)

2- Type:

defaults write com.apple.finder AppleShowAllFiles TRUE

3- Press Enter

4- Type:

killall Finder

The first line changes the setting in Finder. The second line closes all open Finder windows, so that Finder will restart with the new configuration the next time you open a new window.


Step 2: Trashing .wf_workspace and re-installing:

1- You can find the .wf_workspace folder under the following path:

Users/(whatever is your user name)/

2- Trash .wf_workspace.

3- Find any Wordfast instances or files and trash them also.

4- Re-install the latest version Wordfast Pro.

Note: As far as I can see, they removed 2.3.4 for some reason - so by "the latest version" here, I mean 2.3.2.

Kind regards,


Tara Orzolek  Identity Verified
Local time: 03:34
Spanish to English
+ ...
Thank you! Aug 13, 2011

OK, I've followed all of the steps, and it seems to have solved the problem - WF has opened the file correctly (and so far can't detect any missing text).

Note: There were a succession of dialog boxes that opened and closed quickly when I opened the .html file, and I think one was an "error" box, but since they all closed by themselves and the file opened correctly I am not going to worry about it.

Many thanks again!


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Wordfast Pro for Mac 2.4.3 - not opening HTML files correctly

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