Wordfast Anywhere: Completed document will not download
Thread poster: Alex Hughes

Alex Hughes  Identity Verified
United States
Local time: 12:29
Spanish to English
+ ...
Dec 1, 2011

Good evening,

I just finished a translation in wordfast anywhere, and it won't download as a formatted word doc. The error message says that there is an error in the tags in segment 45 (which has no tags), I sent an email to wordfast about two hours ago and haven't gotten a reply yet.

So far I've tried all the simple stuff, and I've tried following the instructions in the FAQ, but nothing has worked.

I have been able to download the unformatted version but copying and pasting everything will take ages and the document has to be sent tomorrow. Does anyone have any idea how to fix this? It is urgent so I would appreciate any help I can get.


 

Dominique Pivard  Identity Verified
Local time: 20:29
Finnish to French
See the support policy Dec 2, 2011

AlexHughes wrote:
I just finished a translation in wordfast anywhere, and it won't download as a formatted word doc. The error message says that there is an error in the tags in segment 45 (which has no tags), I sent an email to wordfast about two hours ago and haven't gotten a reply yet.

Who is "Wordfast"? There's no such person. If you mean "Wordfast support", please see the policy about support:

http://www.wordfast.net/?kb=181-32

In other words, ask all your questions about Wordfast anywhere on the dedicated list.


 

Jean Lachaud  Identity Verified
United States
Local time: 13:29
English to French
+ ...
Yup Dec 2, 2011

Been there, done that. This is one of the reasons why I don't use Wf Anywhere.

In my case, it was urgent, too. Response from Wf Support involved some server problem, which "is being resolved right now". It wasn't resolved in time, and I promptly bought MemoQ, because it was a project involving .inx files. Wf Classic works fine with Office files.


 


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