WF Pro 3: Can't save trans file as .doc, error message 'Aspose'?
Thread poster: Cynthia Johnson

Cynthia Johnson  Identity Verified
France
Local time: 12:09
French to English
+ ...
Oct 24, 2012

Hello and help!

Im using WF Pro 3 on windows.

When I tried to "Save translated file" this morning, got weird error messages about Java script.
So I deleted all versions of Java, then downloaded the latest version.

Tried again to "Save translated file" in WF Pro, and now get this error message:

"Aspose failed to read content. Check logs for more information."

and it SAVES NOTHING AT ALL!!! How am I supposed to send the translated doc to the client tomorrow!?!?!

Please, does anyone know how to fix this or get around it?

Id be so grateful!
Cynthia


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Cynthia Johnson  Identity Verified
France
Local time: 12:09
French to English
+ ...
TOPIC STARTER
tried on another computer, same thing Oct 24, 2012

I installed WF Pro demo on my husband's Mac, then tried again to save the translated file--and I got the same error message!!!

Could this be because WF Pro 3 isnt compatible with the latest Java release 7?

I am starting to panic as this is due tomorrow and its 10 000 words....


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Yasmin Moslem  Identity Verified
Egypt
Local time: 13:09
English to Arabic
Memory Preferences Oct 24, 2012

Dear Cynthia,

First of all, are you sure you are on the latest version of WF Pro? Please go to Help menu > About Wordfast.

Please go to Edit > Preferences > Memory Preferences, and raise it to the third value. Restart WFP and see if this helps.

I hope this helps. Please let me know.

Kind regards,
Yasmin


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Cynthia Johnson  Identity Verified
France
Local time: 12:09
French to English
+ ...
TOPIC STARTER
SEEMS TO HAVE WORKED Oct 24, 2012

Hi Yasmin,

yes when the first problems appeared, I deleted old Java, installed new java, and downloaded the latest version of Wordfast to see if that was the problem.

I followed your instructions and raised the memory and it seems to have worked! I at least got a Word document, although the formatting is a bit weird even though I moved all the placeables...

I'll make due with it at this stage.

Although I am fairly computer literate, it seems every time I use WF Pro there is some kind of bizarre problem always near the end when I have to send to clients and no time for computer bugs....which discourages me about using it, to be honest....

thanks for your help though, you've saved me!
Cynthia


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