Wordfast Classic Mouse Paralysis
Thread poster: Zamzam Bayian

Zamzam Bayian
Saudi Arabia
Local time: 01:51
Arabic to English
Jan 24, 2013

Hello,
I'm a brand new Wordfast Classic user.
I experience "mouse paralysis" when using Wordfast Classic, I do not have an OCR program from ABBy (FineReader, PDF Transformer etc).
Please, help me.


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Dominique Pivard  Identity Verified
Local time: 00:51
Finnish to French
More info needed Jan 25, 2013

Zamzam Bayian wrote:
I'm a brand new Wordfast Classic user.
I experience "mouse paralysis" when using Wordfast Classic, I do not have an OCR program from ABBy (FineReader, PDF Transformer etc).

More information about your setup is needed: what versions of Windows, Office and Wordfast are you using? And since you're using a mouse, what kind of mouse is it: a regular USB one, or a fancy wireless etc.? Do you use any clipboard utilities? Any Word add-ins, other than Wordfast? Does the "paralysis" occur as soon as you boot your computer and fire up Word, with no other software open?


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Zamzam Bayian
Saudi Arabia
Local time: 01:51
Arabic to English
TOPIC STARTER
Wordfast Classic Mouse Paralysis Jan 25, 2013

Thanks for your reply.
I use Window 7, wordfast classic version 6.03t, my mouse is Genius ( a regular USB). I do not use any clipboard utilities. No word add-ins, other than Wordfast classic? The "paralysis" occurs when I translate by using wordfast classic, and I do not have any problem with Word.
Thanks.


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Dominique Pivard  Identity Verified
Local time: 00:51
Finnish to French
other computer or mouse Jan 25, 2013

Do you have another computer or another mouse? If so, what happens if you switch mice? And do you experience the same problem with the other computer?

When does the paralysis occur? As soon as you hit Alt+Down to start a translation session, or only after a while?

You may want to close Word and delete your copy of normal.dotm (make a backup copy under another name first). If you don't know where to find normal.dotm (or normal.dot, if you have Office 2003 or older), please see http://www.wordfast.net/?kb=178-32

You may also want to hit Ctrl+Alt+P and paste the output, especially the part that starts with "Processes".

If you have a valid license, you can also contact the hotline: log in to your account at wordfast.net and click on 'Contact the hotline'.


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Zamzam Bayian
Saudi Arabia
Local time: 01:51
Arabic to English
TOPIC STARTER
Wordfast Mouse Paralysis Jan 25, 2013

Thanks, I appreciate your cooperation.
I will try your suggestions, and see what will happen.
Thank so much.


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