Error while checking for new version, WFP 3.1.4
Thread poster: Александр Кормановский (X)

Александр Кормановский (X)
Russian Federation
Local time: 03:54
Russian to German
+ ...
Apr 2, 2013

Hi!
When checking checking for new version, I get following message:
Error while checking for new version. Reason: Error while parsing server data.

In main.log:
04-02@09:22:46 INFO (NewVersionCheckAction.java:483) - Using url http://www.wordfast.com/wfupdate/releases.json
04-02@09:22:47 ERROR (UpdateCheckJob.java:127) - java.lang.RuntimeException: Error while parsing server data
java.lang.RuntimeException: Error while parsing server data
at org.gs4tr.editor.application.actions.JSONUpdateResponseDataParser.parse(JSONUpdateResponseDataParser.java:29)
at org.gs4tr.editor.application.actions.UpdateCheckJob.run(UpdateCheckJob.java:101)
at org.eclipse.core.internal.jobs.Worker.run(Worker.java:55)
Caused by: org.json.JSONException: A JSONObject text must begin with '{' at 1 [character 2 line 1]
at org.json.JSONTokener.syntaxError(JSONTokener.java:433)
at org.json.JSONObject.(JSONObject.java:188)
at org.json.JSONObject.(JSONObject.java:314)
at org.gs4tr.editor.application.actions.JSONUpdateResponseDataParser.parse(JSONUpdateResponseDataParser.java:24)
... 2 more


 

Yasmin Moslem  Identity Verified
Egypt
Local time: 22:54
English to Arabic
Download 3.1.5 Apr 2, 2013

Dear Praeeo,

Please download and install the latest version of Wordfast Professional 3.1.5 available at:
http://www.wordfast.com/store_download.html

HTH,
Yasmin


 

Александр Кормановский (X)
Russian Federation
Local time: 03:54
Russian to German
+ ...
TOPIC STARTER
Error remains Apr 2, 2013

I installed ver. 3.1.5, but the error message and logging stays the same.

[Редактировалось 2013-04-02 11:42 GMT]


 

Yasmin Moslem  Identity Verified
Egypt
Local time: 22:54
English to Arabic
Completely uninstall Apr 2, 2013

Dear Praeeo,

If you still have problems, you can completely uninstall Wordfast Pro. When you are asked to keep configuration files, answer with "NO". Make sure you first back up (Export) your glossaries, if any. Then, try re-installing the latest version of Wordfast Pro; hopefully, it could resolve that.

Kind regards,
Yasmin


 

Александр Кормановский (X)
Russian Federation
Local time: 03:54
Russian to German
+ ...
TOPIC STARTER
Still having that error Apr 2, 2013

Yasmin Moslem wrote:

Dear Praeeo,

If you still have problems, you can completely uninstall Wordfast Pro. When you are asked to keep configuration files, answer with "NO". Make sure you first back up (Export) your glossaries, if any. Then, try re-installing the latest version of Wordfast Pro; hopefully, it could resolve that.

Kind regards,
Yasmin

Yasmin, I did as you advised, with configs deletion, but the error stays...
If I manually go to http://www.wordfast.com/wfupdate/releases.json, I get File not found, and HTTP server response to Wordfast on its request is the HTML code of same error page too.

[Редактировалось 2013-04-02 12:57 GMT]


 

Jennifer Baker  Identity Verified
United States
Local time: 13:54
Member (2004)
Italian to English
Same error Apr 2, 2013

Hi- I just tried to update my 3.1.0 version and I am having the same problem. Did you manage to resolve this?

Thanks-

Jennifer


 

Александр Кормановский (X)
Russian Federation
Local time: 03:54
Russian to German
+ ...
TOPIC STARTER
No Apr 2, 2013

Jennifer Baker wrote:

Hi- I just tried to update my 3.1.0 version and I am having the same problem. Did you manage to resolve this?

Thanks-

Jennifer


No, it seems to be a server-side problem.


 

Yasmin Moslem  Identity Verified
Egypt
Local time: 22:54
English to Arabic
You can still upgrade Apr 2, 2013

Jennifer Baker wrote:

When I hit "check for newer version" under the help menu, I get the message "Error while checking for newer version. Reason: Error while parsing server data."


Dear Jennifer,

This does not mean that you cannot upgrade your Wordfast Pro.

Please download and install the latest version of Wordfast Professional available at:
http://www.wordfast.com/store_download.html

When you install the new version, it will ask you to uninstall the old one; there is no other option. But when it asks you to keep configuration files, select "Yes".

I hope this helps. Please let me know.

Kind regards,
Yasmin


 

Marcelina Haftka  Identity Verified
Poland
Local time: 21:54
Member (2006)
English to Polish
+ ...
Error while checking for new version, Wf Pro 3.4.1 Sep 14, 2014

Since yesterday I've been trying to check new versions and dictionary updates - each time I get the information: "Error while checking for new version. Reason: Couldn't read data from remote server." (I use the newest Wordfast Pro 3.4.1a.)

 


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