Wordfast Pro main options greyed out in Windows 8
Thread poster: JCBAILBE

JCBAILBE
France
Local time: 20:39
May 19, 2015

Hello,
One of my colleagues has recently installed on her new PC (Windows 8) the latest version of WFP.
She's got a license, the Help > License Management shows the application is working in full mode.

But...

The main WFP icons are greyed out, the shortcuts like ALT+ins to copy source don't work. Roughly speaking, her WFP doesn't work (she can open a file, and that's it).

What's weird is that she installed the WFP client yesterday, activated it via a new license file, and all worked fine.

This morning, she got into that situation where she is stuck with her WFP's main icons being greyed out/inactive.

Sorry if duplicating any topic.
Thanks in advance
Kind regards
JCB
(we tried closing/reopening WFP, restarting her computer, etc.)


 

Alex Lago  Identity Verified
Spain
Local time: 20:39
Member (2009)
English to Spanish
+ ...
Contact Wordfast support May 19, 2015

I would suggest contacting WF support they are quite quick with their replies, also you could try searching the Yahoo Wordfast group

 

John Di Rico  Identity Verified
France
Local time: 20:39
Member (2006)
French to English
Create a new project May 20, 2015

Hi JC,
Sometimes, a project can get corrupted (don't know why or how, sorry!). When this happens to me, I create a new project and everything works as normal.

Hope this helps,
John


 

Elmachich  Identity Verified
Morocco
Local time: 19:39
English to French
+ ...
Create a new project_Bis May 20, 2015

John Di Rico wrote:

Hi JC,
Sometimes, a project can get corrupted (don't know why or how, sorry!). When this happens to me, I create a new project and everything works as normal.

Hope this helps,
John


Hello JC,
I agree with John, just create a new project and everything should be okay!
Bonne chance !


 

JCBAILBE
France
Local time: 20:39
TOPIC STARTER
SOLVED - Thank you! May 21, 2015

Hello to you and thanks for your replies,
You're correct, we haven't attempted to recreate another project. Instead, the translator reinstalled WF and the pb went away. Fingers crossedicon_smile.gif
Have a nice day and thanks
JCB


 


To report site rules violations or get help, contact a site moderator:


You can also contact site staff by submitting a support request »

Wordfast Pro main options greyed out in Windows 8

Advanced search


Translation news related to Wordfast





SDL Trados Studio 2017 only €435 / $519
Get the cheapest prices for SDL Trados Studio 2017 on ProZ.com

Join this translator’s group buy brought to you by ProZ.com and buy SDL Trados Studio 2017 Freelance for only €435 / $519 / £345 / ¥63000 You will also receive FREE access to Studio 2019 when released.

More info »
Protemos translation business management system
Create your account in minutes, and start working! 3-month trial for agencies, and free for freelancers!

The system lets you keep client/vendor database, with contacts and rates, manage projects and assign jobs to vendors, issue invoices, track payments, store and manage project files, generate business reports on turnover profit per client/manager etc.

More info »



Forums
  • All of ProZ.com
  • Term search
  • Jobs
  • Forums
  • Multiple search