Disappearing Project and TM lists in Wordfast Pro 3
Thread poster: Fiona MacMillan

Fiona MacMillan  Identity Verified
France
French to English
Nov 14, 2016

Hi.
This morning I opened Wordfast Pro 3 to find that all my Project lists and TM lists had disappeared. As if the last 2 year’s work had evaporated or Wordfast just isn’t connecting to my profile. Wordfast support has just sent a mail saying that I should search for ‘C:\Users\YourUserName\.wf_workspace’. I don’t understand what they are asking me to do and they are not replying. Can anyone give me any advice as to how to recover my files?
Many thanks in advance, Fiona


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John Di Rico  Identity Verified
France
Local time: 21:10
Member (2006)
French to English
Projects are located in .wf_workspace Nov 14, 2016

Fiona MacMillan wrote:

Hi.
This morning I opened Wordfast Pro 3 to find that all my Project lists and TM lists had disappeared. As if the last 2 year’s work had evaporated or Wordfast just isn’t connecting to my profile. Wordfast support has just sent a mail saying that I should search for ‘C:\Users\YourUserName\.wf_workspace’. I don’t understand what they are asking me to do and they are not replying. Can anyone give me any advice as to how to recover my files?
Many thanks in advance, Fiona


Dear Fiona,

Project files, glossaries, etc. are located in the .wf_workspace folder. Maybe this got deleted or moved?

I imagine you are on a PC since they specified the file path using C:\…
This is where it would be on a Mac: http://www.screencast.com/t/TEhIFc4DVSA

TMs and glossaries are the most important thing and your TMs are located in the place where you chose to save them initially. Glossaries are in the workspace folder (in the glossaries subfolder).

Kind regards,

John


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Fiona MacMillan  Identity Verified
France
French to English
TOPIC STARTER
How to locate the wf workspace file Nov 14, 2016

Hi John, thanks for replying and yes I'm on a PC. I haven't moved a thing but can't find this file (how do I find it?) And if/when I do, how does that help me? What do I do with it? My TMs are all individually right where I saved them but that doesn't help me. I can't open a project. Wordfast no longer even recognises which language pair I use. Everything is blank. Sorry, I'm not technically minded. Fiona

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Hedwig Lugaro  Identity Verified
Peru
Local time: 14:10
Spanish to French
+ ...
It's not a file, it is a folder Nov 14, 2016

Hello Fiona,

Check the folder John indicated on the path he gave you. It is the only solution. It is not a file, it is a folder with plenty files in it. Those are your project files.

You must click on My PC, then Disk C:, then the folder Users and so on. That is the path.

Hope this helps.


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Fiona MacMillan  Identity Verified
France
French to English
TOPIC STARTER
How to connect my Projects & TMs back to Wordfast Nov 15, 2016

Thanks very much Hedwig.
I've found my Project files and TMs folders and reinstalled Wordfast. However, I can create a new Project but not open any existing Projects or TMs to Wordfast (or I can't see how). Now I've found the files, any advice on what I do next to get them functioning in Wordfast again?

Many thanks in advance, Fiona


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Reginaldo Francisco  Identity Verified
Brazil
Local time: 17:10
Member (2012)
English to Portuguese
+ ...
Solved? Jan 13

Fiona MacMillan wrote:

Thanks very much Hedwig.
I've found my Project files and TMs folders and reinstalled Wordfast. However, I can create a new Project but not open any existing Projects or TMs to Wordfast (or I can't see how). Now I've found the files, any advice on what I do next to get them functioning in Wordfast again?

Many thanks in advance, Fiona


Hi Fiona,

Have you managed to solve this?
When you found your Projects files, were they at C:\Users\YourUserName\.wf_workspace, that is, inside .wf_workspace folder?

Kind regards,

Reginaldo


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