java.lang.RuntimeException: Backup has been closed
Thread poster: B D Finch

B D Finch  Identity Verified
France
Local time: 19:04
Member (2006)
French to English
+ ...
Jun 24

I keep getting the above error message when trying to save a term to one of my glossaries in Wordfast Pro 3. It is a new glossary and I have already solved this problem once, but it keeps recurring and only seems to affect one of my glossaries. I closed Wordfast,opened the glossary file in WordPad, saw that there was a problem with some letters and resolved this by saving it in Unicode. I then created a new glossary, just as an added precaution, and imported the old one. All seemed to work well for a while, but now the problem has recurred.

I have also tried removing and reinstalling Wordfast Pro.

There is another problem, which may or may not be related, which is that both TM and glossary orders of priority tend to slip from how I have set them and I often have to reset them.

This is very annoying. I briefly considered transitioning to Wordfast Pro 5, but I am too busy to start learning how to use it and also have seen that people have problems with it, so I will wait until the glitches are ironed out.

[Edited at 2017-06-24 15:47 GMT]


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B D Finch  Identity Verified
France
Local time: 19:04
Member (2006)
French to English
+ ...
TOPIC STARTER
Solved it! Jun 25

It seems the problem was caused by me not understanding how to share glossaries between Wordfast Pro and Classic; i.e. that the glossary is created in Wordfast Pro as a text file and some other sort of file and the text file is the one that should be opened in Wordfast Classic, but only when Pro is closed. I'd thought all along that the glossaries I had created elsewhere were the ones being used and that the numbered Wordfast Pro glossaries were just links to them.

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federica gagliardi  Identity Verified
Italy
Local time: 19:04
Member (2010)
English to Italian
+ ...
Wordfast Pro alone Sep 6

Hi,
I use only Wordfast Pro (Classic is not even installed), but I'm experiencing the same error message....
Any idea how to solve it and why is it popping up?

Thanks


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John Di Rico  Identity Verified
France
Local time: 19:04
Member (2006)
French to English
Open elsewhere Sep 6

Hello,

Is the file you are trying to access open or in use by another process? Is the TM saved to a remote syncing folder?

Not sure what the problem is, but maybe these ideas will lead you to a solution. The best is to contact support.

Kind regards,
John


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