https://www.proz.com/forum/wordfast_support/319405-wordfast_pro_5_on_macos_sierra_quits_unexpectedly_and_wont_open_anymore.html

WordFast Pro 5 on MacOS Sierra quits unexpectedly and won't open anymore
Thread poster: andare

andare
Poland
Polish to Italian
+ ...
Oct 9, 2017

Couldn't find this in the forum.
About 50% of the time WFP5 fails to open on the first try. Then it's ok. Today it just won't open anymore, it keeps quitting unexpectedly.
I haven't changed/updated anything on my Mac.
I'm not using the latest version of WFP5 because it had issues like losing my progress %, deleting segments and failing to commit them to the TM (this is still happening).


 

John Di Rico  Identity Verified
France
Local time: 04:32
Member (2006)
French to English
What version? Oct 9, 2017

Hi Andare,

What is the exact version of WFP5 you are using? What about Mac (10.12.6)?

Thanks,
John


 

andare
Poland
Polish to Italian
+ ...
TOPIC STARTER
WFP5 5.0.3 on macOS 10.12.6 Oct 9, 2017

John Di Rico wrote:

Hi Andare,

What is the exact version of WFP5 you are using? What about Mac (10.12.6)?

Thanks,
John


Hi, I'm using 5.0.3 on macOS 10.12.6

Another problem is when I reopen a file all the segments that I'd already translated and committed to the TM appear translated but marked in pink and sometimes a segment disappears. I have to recommit every segment manually to get back 100% progress.


 

John Di Rico  Identity Verified
France
Local time: 04:32
Member (2006)
French to English
Try 5.2.1 beta or current public build Oct 11, 2017

Hi Andare,

I would try the current public build or the 5.2 beta build:
https://drive.google.com/open?id=0B_JjtVOA_tb5M3p2dmZnRXROQ28

Segments turn pink when you reopen a file by design. I don't agree with this behavior but others think it should do this. I don't think this should be changing your progress completion bar however. You do not nee
... See more
Hi Andare,

I would try the current public build or the 5.2 beta build:
https://drive.google.com/open?id=0B_JjtVOA_tb5M3p2dmZnRXROQ28

Segments turn pink when you reopen a file by design. I don't agree with this behavior but others think it should do this. I don't think this should be changing your progress completion bar however. You do not need to recommit them. I suggest committing all at the end to ensure your TM is up to date or using Cleanup from the current project view to generate target files and update the TM at the same time.

Best,
John
Collapse


 

andare
Poland
Polish to Italian
+ ...
TOPIC STARTER
Segments turning pink Oct 11, 2017

WFP5 seems to be opening correctly now so I won't fix what's not broken. I'm downloading the beta anyway in case it starts to act up again.

The way I work is I'll translate a file completely and close it. When I reopen it to check or update single words/sentences I don't want to see the pink segments, I don't want one or two segments to randomly disappear and I don't want to see 98,4% even when all the segments are there.
With a project with dozens of files it's important that
... See more
WFP5 seems to be opening correctly now so I won't fix what's not broken. I'm downloading the beta anyway in case it starts to act up again.

The way I work is I'll translate a file completely and close it. When I reopen it to check or update single words/sentences I don't want to see the pink segments, I don't want one or two segments to randomly disappear and I don't want to see 98,4% even when all the segments are there.
With a project with dozens of files it's important that the progress doesn't change so I don't get lost.

Cleanup seems interesting however I often need to send files to clients at different times so I use Save as Translated on single files and I can't rely on fixing all the problems at the end of the job.
People have different workflows and client demands.


Thanks a lot for the support John!
Collapse


 

John Di Rico  Identity Verified
France
Local time: 04:32
Member (2006)
French to English
Some solutions Nov 20, 2017

andare wrote:

WFP5 seems to be opening correctly now so I won't fix what's not broken. I'm downloading the beta anyway in case it starts to act up again.

The way I work is I'll translate a file completely and close it. When I reopen it to check or update single words/sentences I don't want to see the pink segments, I don't want one or two segments to randomly disappear and I don't want to see 98,4% even when all the segments are there.
With a project with dozens of files it's important that the progress doesn't change so I don't get lost.

Cleanup seems interesting however I often need to send files to clients at different times so I use Save as Translated on single files and I can't rely on fixing all the problems at the end of the job.
People have different workflows and client demands.


Thanks a lot for the support John!


Sorry for not replying sooner…

The progress bar discrepancy is probably caused by unedited exact or MT segments. Please see here for how progress is calculated: http://wordfast.com/WFP/5.2/c1600490.html
I think it should consider all committed segments as complete and there is a ticket to do so.

You can cleanup individual files one at a time via the Current Project view icon, though it is not intuitive. Instead of leaving All Languages Pairs selected, select Single Language Pair, then the languages, then you will see a list of files with tick boxes.

Best,
John


 

Renata Lo Iacono  Identity Verified
Italy
Local time: 04:32
English to Italian
+ ...
Segments turn pink when you reopen a file Jun 19, 2019

John Di Rico wrote:
Segments turn pink when you reopen a file by design. I don't agree with this behavior but others think it should do this. I don't think this should be changing your progress completion bar however. You do not need to recommit them. I suggest committing all at the end to ensure your TM is up to date or using Cleanup from the current project view to generate target files and update the TM at the same time.

I have the same problem and wanted to make sure pink segments remain committed however.
Also, I was wondering (sorry, but I'm a newbie): if you commit everything only at the end of your work, will you still be able to leverage what you translated in case of repetitions? I mean, are they already in the TM or do you have to make a concordance search for every single term?
TIA
Renata


 

Wolfgang Schoene  Identity Verified
France
Local time: 04:32
English to German
+ ...
WFP beta 5.2 Jun 20, 2019

Hi John
would you mind untrashing the download folder for the WFP beta 5.2?
Thank you

Wolfgang


 

Wolfgang Schoene  Identity Verified
France
Local time: 04:32
English to German
+ ...
WFP beta 5.2 Jun 20, 2019

Wolfgang Schoene wrote:

Hi John
would you mind untrashing the download folder for the WFP beta 5.2?
Thank you

Wolfgang


Hi again,
forget it, John, I just realized that I posted a question to a very old posting of yours. Sorry, my bad.

[Edited at 2019-06-20 07:38 GMT]


 

Molly Yurick  Identity Verified
Spain
Local time: 04:32
Spanish to English
Every time I open Wordfast Pro 5 it quits unexpectedly (MacOS Mojave 10.14.6) Sep 18, 2019

I purchased Wordfast Pro 5 after many years using Wordfast Anywhere. I've had the desktop version for a while, but haven't been able to use it yet because, every time I open it, it quits unexpectedly. What can I do to get Wordfast Pro 5 working correctly?

[Edited at 2019-09-18 11:40 GMT]


 

andare
Poland
Polish to Italian
+ ...
TOPIC STARTER
Purchasing WF5 Sep 18, 2019

Molly Yurick wrote:

I purchased Wordfast Pro 5 after many years using Wordfast Anywhere. I've had the desktop version for a while, but haven't been able to use it yet because, every time I open it, it quits unexpectedly. What can I do to get Wordfast Pro 5 working correctly?

[Edited at 2019-09-18 11:40 GMT]


That's why I never bought WF5. I'm not going to waste 200 euros. Such a shame as I really like the application and there is no alternative on Mac.


 

John Daniel
Local time: 20:32
Fixed in 5.11 Sep 18, 2019

Molly Yurick wrote:

I purchased Wordfast Pro 5 after many years using Wordfast Anywhere. I've had the desktop version for a while, but haven't been able to use it yet because, every time I open it, it quits unexpectedly. What can I do to get Wordfast Pro 5 working correctly?

[Edited at 2019-09-18 11:40 GMT]


Hi Molly,

Here's the beta version that would solve the problems with crashing.

https://www.dropbox.com/sh/2ftwmwtt4lfygnr/AAAjOhIyaTk0v47g96M9YmJNa?dl=0

Known issues:
If you have French keyboard with AZERTY layout then some shortcuts are switched like Ctrl+Z is Ctrl+W if this is a problem you can change shortcuts in Preferences for Wordfast.
Copying HTML text with formatting from a web page, pastes content in target with the formatting applied. Workaround is to paste the text into Textedit and then copy for Wordfast.

Hope this helps with crashing and sorry for the inconvenience. This issue was part of third party application and they took a while to get this sorted on their end.

Thank you,
John


 


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