WF Pro 5: Can't open glossary (Connection is unsuccessful)
Thread poster: Elisabeth Maurland

Elisabeth Maurland
United States
Local time: 14:38
Member (2013)
Norwegian to English
+ ...
Jan 5, 2018

I am simply trying to use a glossary from a previous job in a new job, but I can't import it, because all I get is: Connection is unsuccessful.
When I open the previous job and try to open the glossary there, I get the same message. It has worked fine before, and the language codes in the two jobs are the same, and I assume the glossary is too, since it was created in the first job. (Not sure how I can see the language codes of the glossary when I can't open it, though.)

I can't find this error message in the help page, and I can't find it when I google. What am I missing?

WF Pro 5.1.1
Mac OS High Sierra 10.13.2

Oh, and now I opened the new project file again, and I got this error message: "Errors have occurred while opening the TXLF file. Cannot load the collection exception." This is meaningless to me, but is it related?

[Edited at 2018-01-05 01:26 GMT]

[Edited at 2018-01-05 01:26 GMT]


 
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Elisabeth Maurland
United States
Local time: 14:38
Member (2013)
Norwegian to English
+ ...
TOPIC STARTER
But it's not a remote glossary Jan 5, 2018

I am just trying to open the glossary in a job that I finished a while ago (and also use that glossary in the new job). Wouldn't that be a local glossary? I don't have any URL addresses or any other addresses that I know of.

 

Dylan Jan Hartmann  Identity Verified
Australia
Member (2014)
Thai to English
+ ...

MODERATOR
Please disregard then Jan 5, 2018

Sorry, I thought you were connecting to a remote glossary!

Best of luck. Maybe try clicking help tab then feedback, and ask for support (the quickest way, from experience).


 

John Daniel
Local time: 13:38
Glossary corrupted Jan 5, 2018

Hi Elisabeth,

There are several reasons why a glossary sends that message. One of the reason I have seen is using the glossary in Cloud drives like Google, Dropbox corrupts the index and creates connection issues.

Can you email full.log file from {user.home}\.gs4tr.editor\full.log, you may need to enable show hidden files/folders to see .gs4tr.editor folder. My email is jsingaram@wordfast.com

Thank you,

John

DJHartmann wrote:

Sorry, I thought you were connecting to a remote glossary!

Best of luck. Maybe try clicking help tab then feedback, and ask for support (the quickest way, from experience).



 

Ana Maria Edlin  Identity Verified
Spain
Local time: 21:38
German to English
+ ...
Can't open old or create new LOCAL glossaries in Wordfast 5 Jan 13, 2018

Hi Elisabeth,

I also work with High Sierra and am finding the Wordfast 5 experience profoundly frustrating. After years of working happily with Wordfast 3, I was asked by a client to use Wordfast 5 for a specific project. I don't know how many times I have followed the instructions in the Wordfast Wiki to migrate my local TM and glossary, it just won't work. I have updated to the newest versions of both programmes. I get the same error messages. I have registered for Wordfast's Wordfast 5 course, not only to learn how to make the most of the new features, but also in the hope of finding some solution.

As far as I'm concerned, there must be a bug in Wordfast 5. I just hope it gets sorted out soon.

Wordfast Pro 5.3.0
Mac OS High Sierra 10.13.2

Please post if you find a solution.

Regards

Ana


 
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