TM not working after upgrade
Thread poster: Susana Galilea

Susana Galilea  Identity Verified
United States
Local time: 17:42
English to Spanish
+ ...
Feb 27, 2007

Hi everyone,

I recently upgraded to the newest version of Wordfast, my first upgrade since buying a WF license a few years ago. Problem is, since the upgrade Wordfast won't recognize material entered into the TM before the upgrade. Did I miss a necessary step after upgrading?

Thanks in advance for all input,

Susana Galilea
Accredited Translator EUTI/UAB
Accent On Spanish
www.accentonspanish.com


Direct link Reply with quote
 

Marie-Hélène Hayles  Identity Verified
Local time: 00:42
Italian to English
+ ...
Have you bought a new licence? Feb 28, 2007

If you have, you're entitled to 12 months' technical support directly from Wordfast - in my experience, their response is very fast and you normally get to the root of the problem within a few hours at most.


If you haven't, 2 possibilities spring to mind - the first is that your TM has more than 500 segments in it, and so has stopped working due to size-constraints with non-purchased versions.

The second (and also a possibility if you have bought a new licence) is that your TM was originally created with Trados or the like. Were you originally sent it by an agency? I found that a couple of my TMs stopped working when I upgraded, as the latest versions of WF are no longer Trados-compatible. If this is the case, you need to get the agency to send you the TM in TMX format (or convert it yourself).

Hope this helps.

Marie-Helene


Direct link Reply with quote
 

Miranda Joubioux  Identity Verified
Local time: 00:42
French to English
Reorganize your TM Feb 28, 2007

Did you reorganize your TM after the upgrade? This is necessary after un upgrade, and I generally reorganize the glossaries too.

Miranda


Direct link Reply with quote
 

Marie-Hélène Hayles  Identity Verified
Local time: 00:42
Italian to English
+ ...
Good point! Feb 28, 2007

Miranda Joubioux wrote:

Did you reorganize your TM after the upgrade? This is necessary after un upgrade, and I generally reorganize the glossaries too.

Miranda


That's definitely another possibility.


Direct link Reply with quote
 

Susana Galilea  Identity Verified
United States
Local time: 17:42
English to Spanish
+ ...
TOPIC STARTER
TM not working after upgrade Feb 28, 2007

Miranda Joubioux wrote:
Did you reorganize your TM after the upgrade?


Hmmm, I thought I had, but I reorganized again and everything is working fine. Thanks to both for your suggestions

Susana


Direct link Reply with quote
 


To report site rules violations or get help, contact a site moderator:


You can also contact site staff by submitting a support request »

TM not working after upgrade

Advanced search


Translation news related to Wordfast





BaccS – Business Accounting Software
Modern desktop project management for freelance translators

BaccS makes it easy for translators to manage their projects, schedule tasks, create invoices, and view highly customizable reports. User-friendly, ProZ.com integration, community-driven development – a few reasons BaccS is trusted by translators!

More info »
SDL Trados Studio 2017 only €415 / $495
Get the cheapest prices for SDL Trados Studio 2017 on ProZ.com

Join this translator’s group buy brought to you by ProZ.com and buy SDL Trados Studio 2017 Freelance for only €415 / $495 / £325 / ¥60,000 You will also receive FREE access to our getting started eLearning program!

More info »



Forums
  • All of ProZ.com
  • Term search
  • Jobs
  • Forums
  • Multiple search