Why doesn't Wordfast accept free email accounts?
Thread poster: lila23

lila23  Identity Verified
Local time: 00:01
English to French
Sep 8, 2007

Hi everybody,
I 've just tried to buy Wordfast but as I was going through the process I got an error message saying that I can't use free email accounts! I have done many online transactions and never heard of the obligation to have non free electronic mail accounts. It is said that if I don't have paying accounts I have to fill out a form, print it, fax it, wait for a confirmation then buy it! They warn me that it would take time as opposed to an online purchase. I'm really very disappointed by Wordfast. I don't understand why they obligate people to pay for email accounts?
What do you think I should do? I would love to hear from your experiences.
Thanks in advance.


Samuel Murray  Identity Verified
Local time: 06:01
Member (2006)
English to Afrikaans
+ ...
I don't know why... Sep 8, 2007

lila23 wrote:
I 've just tried to buy Wordfast but as I was going through the process I got an error message saying that I can't use free email accounts!

I don't know the reason, but I also think it is silly. The only reason why free accounts may be rejected is for a free service that wants to combat spam.

I use Gmail, which is a free service. I can also use Gmail, which is a paid service. How would the seller know the difference between a Gmail account that is free and a Gmail account that I pay for? Besides, free accounts are generally more reliable than paid accounts.


David Daduč
Czech Republic
Local time: 06:01
English to Czech
ShareIt's security policy Sep 8, 2007

This is not Wordfast's policy - unless you pay through PayPal, payments for Wordfast licenses are collected by ShareIt, a major e-commerce operator (part of Digital River). ShareIt's security policy requires you to use a fee-based email address (or, rather, what they consider to be a fee-based email address) if you wish to pay using a credit card. Free email addresses are allowed if you choose any other type of payment.


lila23  Identity Verified
Local time: 00:01
English to French
I just bought it Sep 8, 2007

Thanks a lot for your comments. I used my friend's email address but I could have used mine as well. She told me that the email address they required was the email that your Internet Service provider created for you.
You're right about ShareIt. I think they do that to track the buyer in case a problem comes up. An ISP account, according to them, is more reliable. I just can't believe that they don't accept paying email accounts such as Hotmail or Yahoo!. I'm so glad that I could find a solution. I wanted the fastest way. That's why I had to choose the debit/credit card.
I wish they just make things easier for the translator. Things are already hectic for us. We really don't need extra headache.

Again thanks for your comments.


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