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menu of pain questions

German translation: problembezogene / problemorientierte Fragen

GLOSSARY ENTRY (DERIVED FROM QUESTION BELOW)
English term or phrase:menu of pain questions
German translation:problembezogene / problemorientierte Fragen
Entered by: Harald Moelzer (medical-translator)

08:04 May 21, 2012
English to German translations [PRO]
Bus/Financial - Marketing / Market Research / PPT-Präsentation zum The
English term or phrase: menu of pain questions
A key step in the sales cycle is getting pain admitted by
the customer. This normally happens as a result of:
• Building rapport and establishing trust
• Establishing credibility
• Demonstrating situational knowledge
If a customer is not yet ready to admit pain, Situation
and ****Menu of Pain questions*** can help demonstrate your
credibility and situational knowledge.


Types of Questions

1) Situation Questions

2) ***Menu of Pain Questions***
“The top three difficulties we are hearing from Maintenance managers these days include:
• Increasing / excessive downtime
• Missing utilisation rates / targets
• High wastage / reject rate
• …are you facing any of these issues today?”

3) Open Questions

4) Control Questions

5) Drilldown Questions

6) Confirm Questions



Danke im Voraus!
Olaf Reibedanz
Colombia
Local time: 14:23
problembezogene / problemorientierte Fragen
Explanation:

...gezielte Fragen zur Aufdeckung einer möglichen Problematik
Selected response from:

Harald Moelzer (medical-translator)
Germany
Local time: 21:23
Grading comment
Danke euch allen! Ich habe mich für Haralds Lösung entschieden.
4 KudoZ points were awarded for this answer



Summary of answers provided
4 +1problembezogene / problemorientierte Fragen
Harald Moelzer (medical-translator)
3 +2Katalog/Übersicht der Problemfragen
Thayenga
3Fragen, wo der Schuh drückt
BrigitteHilgner
Summary of reference entries provided
Problemfragen
Gabriele Beckmann

  

Answers


2 mins   confidence: Answerer confidence 4/5Answerer confidence 4/5 peer agreement (net): +1
problembezogene / problemorientierte Fragen


Explanation:

...gezielte Fragen zur Aufdeckung einer möglichen Problematik

Harald Moelzer (medical-translator)
Germany
Local time: 21:23
Specializes in field
Native speaker of: Native in GermanGerman
PRO pts in category: 70
Grading comment
Danke euch allen! Ich habe mich für Haralds Lösung entschieden.

Peer comments on this answer (and responses from the answerer)
agree  Gabriele Beckmann: "problemorientiert" finde ich gut
1 hr
  -> Danke, Gabriele!!
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7 mins   confidence: Answerer confidence 3/5Answerer confidence 3/5 peer agreement (net): +2
Katalog/Übersicht der Problemfragen


Explanation:
Die Fragestellung basierend auf einen Problemkatalog resp. einer Problemübersicht

Thayenga
Germany
Local time: 21:23
Native speaker of: Native in GermanGerman
PRO pts in category: 12

Peer comments on this answer (and responses from the answerer)
agree  Gabriele Beckmann
1 hr
  -> Vielen Dank, Gabriele. Einen schönen Tag noch. :). :)
agree  Horst Huber (X): Warum nicht "Problemkatalog"?
6 hrs
  -> Ja, warum eigentlich nicht? Problemkatalog trifft es noch etwas genauer. Vielen Dank, Horst. Noch einen schönen Nachmittag.. :)
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35 mins   confidence: Answerer confidence 3/5Answerer confidence 3/5
Fragen, wo der Schuh drückt


Explanation:
die saloppe Variante

BrigitteHilgner
Austria
Local time: 21:23
Native speaker of: Native in GermanGerman
PRO pts in category: 319
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Reference comments


1 hr
Reference: Problemfragen

Reference information:
Es gibt zahlreiche Arbeiten zu diesem Thema.
Hier ein Beispiel:
In der Untersuchungsphase werden Bedarf und Kriterien herausgearbeitet. Die Situationsfragen etablieren den Kontext; Die Problemfragen ermitteln den angedeuteten oder vermuteten Bedarf; Die Implikationsfragen entwickeln durch die Frage nach der Tragweite den Bedarf bis hin zur Veränderungsabsicht; Und die Nützlichkeitsfragen helfen die Kaufkriterien eines ausdrücklichen/ konkreten Bedarfs zu eruieren.

http://www.verkaufsforschung.de/

Gabriele Beckmann
France
Works in field
Native speaker of: Native in GermanGerman
PRO pts in category: 32
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