cadeia do cliente

English translation: client\'s chain (of activities)

GLOSSARY ENTRY (DERIVED FROM QUESTION BELOW)
Portuguese term or phrase:cadeia do cliente
English translation:client\'s chain (of activities)
Entered by: Ryan Green

14:06 Oct 6, 2012
Portuguese to English translations [PRO]
Bus/Financial - Finance (general)
Portuguese term or phrase: cadeia do cliente
From article in Brazlian finance magazine...

"Segundo Marcus Vinícius Matos, vice-presidente de terceirização de processos de negócios da Tivit, o que diferencia a oferta de serviços de BPO é que ela procura entrar na cadeia do cliente indo desde o redesenho dos processos, algo que ele classifica como um passo além do que é ofertado pelos call centers tradicionais."
Ryan Green
Portugal
Local time: 07:31
client's chain (of activities)
Explanation:
The text refers to what differentiates BPO from other service providers. BPO goes one step further, by considering the client's chain of activities.
Selected response from:

algoulart
Local time: 03:31
Grading comment
4 KudoZ points were awarded for this answer



Summary of answers provided
5 +2client's chain (of activities)
algoulart
4 +1customer's chain
Martin Riordan
4customer chain
Salvador Scofano and Gry Midttun


  

Answers


8 mins   confidence: Answerer confidence 4/5Answerer confidence 4/5
customer chain


Explanation:
www.linguee.pt/ingles-portugues/traducao/customer+chain.html
Vários exemplos de frases traduzidas com "customer chain" – Dicionário Português-Inglês e buscador de traduções em português.

Salvador Scofano and Gry Midttun
Norway
Local time: 08:31
Specializes in field
Native speaker of: Native in NorwegianNorwegian, Native in PortuguesePortuguese
PRO pts in category: 131
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12 mins   confidence: Answerer confidence 5/5 peer agreement (net): +2
client's chain (of activities)


Explanation:
The text refers to what differentiates BPO from other service providers. BPO goes one step further, by considering the client's chain of activities.

algoulart
Local time: 03:31
Native speaker of: Native in PortuguesePortuguese
PRO pts in category: 8

Peer comments on this answer (and responses from the answerer)
agree  airmailrpl: client's chain of activities
3 hrs

agree  Paula Borges
4 hrs
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11 mins   confidence: Answerer confidence 4/5Answerer confidence 4/5 peer agreement (net): +1
customer's chain


Explanation:
I think the genitive is important here, as it refers to the chain of a specific customer and not a chain of customers.



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Note added at 19 mins (2012-10-06 14:26:45 GMT)
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The use of "customer" or "client" is optional and will depend on what you have used in other parts of the text.

Martin Riordan
Brazil
Local time: 03:31
Works in field
Native speaker of: Native in EnglishEnglish
PRO pts in category: 182

Peer comments on this answer (and responses from the answerer)
agree  Marlene Curtis: Yes, the genitive is important.
1 hr
  -> Thanks, Marlene!
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