customer pushed back on resolution

Russian translation: Клиент категорически не согласен с предложенным разрешением ситуации

12:25 Apr 24, 2019
English to Russian translations [PRO]
Human Resources
English term or phrase: customer pushed back on resolution
Инструкции для службы по работе с клиентами, заказывающими такси

This does NOT include the opener and closer, which are judged for context separately from this.
This is only about the BODY or the message (not opener or closer).
Note that the guidelines could differ by region.
It’s okay if the tone becomes firm when customer pushed back on resolution.
For example…
if a customer insisted on a refund, when we cannot offer this:
Maxim Polukhin
Local time: 13:06
Russian translation:Клиент категорически не согласен с предложенным разрешением ситуации
Explanation:
Примерно так
Selected response from:

Angela Greenfield
United States
Local time: 06:06
Grading comment
Спасибо!
4 KudoZ points were awarded for this answer



Summary of answers provided
3 +1Клиент категорически не согласен с предложенным разрешением ситуации
Angela Greenfield
3клиент высказался против/отказался от предложенного решения (проблемы)
Mikhail Zavidin


  

Answers


28 mins   confidence: Answerer confidence 3/5Answerer confidence 3/5 peer agreement (net): +1
Клиент категорически не согласен с предложенным разрешением ситуации


Explanation:
Примерно так

Angela Greenfield
United States
Local time: 06:06
Works in field
Native speaker of: Native in RussianRussian, Native in UkrainianUkrainian
PRO pts in category: 139
Grading comment
Спасибо!

Peer comments on this answer (and responses from the answerer)
agree  Vladyslav Golovaty: отказываться принять, отвергать, отклонять
3 hrs
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29 mins   confidence: Answerer confidence 3/5Answerer confidence 3/5
клиент высказался против/отказался от предложенного решения (проблемы)


Explanation:
push back (on something) (especially North American English) to oppose or resist a plan, an idea or a change

https://www.oxfordlearnersdictionaries.com/definition/englis...

Mikhail Zavidin
Local time: 13:06
Native speaker of: Native in RussianRussian
PRO pts in category: 190
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