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07:31 Jul 4, 2007
Danish to English translations [PRO] Marketing - Marketing / Market Research
Danish term or phrase:den onde mail
The context is sales/marketing. It seems to be referring (in some instances) to a letter sent to a customer etc. re. a problem/request and proposed solution, though the exact context is a little unclear. Grateful for any help. Many thanks.
It's difficult to be sure. The purpose of 'den onde mail' seems to be to reach agreement with the customer about a way forward in solving a problem. It's not necessarily that the customer's problem is directly due to a product supplied. It seems equally to be a case of a letter sent following a discussion with the customer about a solution to a need. There's no evidence of it being a letter that has been delayed, or a typo etc. Hope this helps. Thanks.